F&B Guest Experience Specialist

Sheraton Hotels & Resorts; Dubai; On-site; AED 55,000 - 95,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai is seeking a Guest Service Expert to greet guests, support dining operations, and ensure a memorable guest experience. You will interact with guests, coordinate with kitchen and wait staff, and maintain professional appearance and service standards.

The role requires strong communication, a positive attitude, and the ability to manage multiple tasks in a fast-paced hotel environment. Full-time position based at Jumeirah Beach Residence, Dubai.

Qualifications

• High school diploma or G.E.D. equivalent.
• Less than 1 year related work experience.
• No supervisory experience.

Responsibilities

• Greet guests and assist with seating and service to ensure a memorable dining experience.
• Coordinate with kitchen and service staff to maintain smooth service flow.
• Maintain clear and clean work areas, displays, and uniform appearance.
• Handle guest inquiries and accommodate special requests to enhance satisfaction.

Skills

Guest services

Customer care

Communication

Education

High school diploma

Job description

Sheraton Hotels & Resorts in Dubai is seeking a Guest Service Expert to greet guests, support dining operations, and ensure a memorable guest experience. You will interact with guests, coordinate with kitchen and wait staff, and maintain professional appearance and service standards.

The role requires strong communication, a positive attitude, and the ability to manage multiple tasks in a fast-paced hotel environment. Full-time position based at Jumeirah Beach Residence, Dubai.