F&B Guest Experience Captain

Four Points by Sheraton; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

Four Points by Sheraton in Dubai seeks a Guest Service Expert to ensure an exceptional dining experience. You will greet guests, coordinate with the kitchen, serve guests, and maintain a clean and welcoming dining area while representing Marriott’s standards.

The role emphasizes guest interaction, professional appearance, and ability to move and lift items as part of daily duties in a busy hotel environment. This is a full-time, on-site position in Bur Dubai.

Qualifications

• High school diploma or GED required.
• Less than 1 year related work experience preferred.
• No supervisory experience required.
• License or certification: None

Responsibilities

• Greet guests, seat customers and assist with enquiries.
• Coordinate with kitchen and service staff to ensure smooth operations.
• Deliver meals and beverages, handle guest requests and complaints professionally.
• Maintain cleanliness and safety of dining areas and equipment.

Skills

Guest service

Communication

Attention to detail

Education

High school diploma or GED

Job description

Four Points by Sheraton in Dubai seeks a Guest Service Expert to ensure an exceptional dining experience. You will greet guests, coordinate with the kitchen, serve guests, and maintain a clean and welcoming dining area while representing Marriott’s standards.

The role emphasizes guest interaction, professional appearance, and ability to move and lift items as part of daily duties in a busy hotel environment. This is a full-time, on-site position in Bur Dubai.