F&B Service Captain: Guest Experience Leader

Four Points by Sheraton; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Four Points by Sheraton in Dubai is seeking a Guest Service Expert to deliver a memorable dining experience. You will handle guest interactions, assist with seating, take orders, and ensure seamless service throughout shifts.

The role focuses on hospitality basics, teamwork with kitchen and front desk, and maintaining professional appearance and standards in a fast-paced hotel environment.

Qualifications

• High school diploma or GED required.
• Less than 1 year related work experience preferred.

Responsibilities

• Assist guests with seating, take orders, and serve food and beverages.
• Coordinate with kitchen and front-of-house staff to ensure smooth service and guest satisfaction.

Education

High school diploma or GED

Job description

Four Points by Sheraton in Dubai is seeking a Guest Service Expert to deliver a memorable dining experience. You will handle guest interactions, assist with seating, take orders, and ensure seamless service throughout shifts.

The role focuses on hospitality basics, teamwork with kitchen and front desk, and maintaining professional appearance and standards in a fast-paced hotel environment.