F&B Attendant

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai seeks a guest-service-oriented individual to assist guests with their needs. Responsibilities include handling transactions, ensuring guest satisfaction, and managing reservations. The ideal candidate has hospitality experience, proficiency in Opera POS, and strong English skills. Join us to provide exceptional service in an engaging environment.

Qualifications

• 1-2 years experience in a similar role.
• Hospitality background preferred.
• Fluency in English; extra languages are a plus.

Responsibilities

• Handle cash and credit card transactions.
• Check guest reservations and orders.
• Confirm guest satisfaction at tables.

Skills

Proficiency in Opera POS

Guest service focus

Fluency in English

Job description

Overview

Assist guests regarding menu items in an informative and helpful way. Have full knowledge of food & beverage lists, promotions, menu items and preparation methods. Follow all safety and sanitation policies when handling food and beverage.

Responsibilities

• Handle cash and credit card transactions
• Check the accuracy of the guest’s reservations, order and other requests
• Visit the guests at the tables occupied to confirm guest satisfaction

Qualifications

• Proficiency in Opera POS
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• At least 1-2 years experience working in a similar role
• Hospitality background is preferred
• Fluency in English; additional languages are a plus