F&B Administrator

Universal Group; Dubai; On-site; AED 55,800 - 89,280; Full time

Job summary

Universal Group is seeking an attentive Administrative/Secretarial professional to support the Food & Beverage department in a Dubai hotel. You will handle calendars, communications, and document preparation, ensuring smooth operations.

The role requires 1–2 years of relevant experience, a Bachelor’s degree, and strong English communication. You will work on-site with a focus on organization, coordination, and interpersonal collaboration across teams.

Qualifications

• Bachelor’s degree in any discipline.
• 1–2 years in secretarial/administrative work.
• Exposure to F&B or hospitality desirable.
• Proficient with office equipment and computer literacy.
• Strong English written and spoken communication.

Responsibilities

• Assist the F&B Manager in daily hotel operations and calendar management.
• Draft correspondence and prepare presentations and reports.
• Screen calls, schedule, and coordinate meetings.
• Arrange travel, order supplies, and manage information access.
• Maintain filing systems and daily task updates.
• Support flow of information and organize departmental meetings.
• Prepare payroll and departmental roster under supervision.
• Assist with staff events and leadership meetings as needed.
• Monitor service policies and prepare departmental reports.

Skills

Secretarial

Administrative

English communication

Interpersonal skills

Organizational skills

Education

Bachelor's degree

Job description

Job Description

Primary Responsibilities

• Assists the Food & Beverage Manager in the day-to-day operation of the hotel as required. Duties also include handling the calendar and administration assistance for the F & B department.
• Manages communications, drafts correspondence and other business memoranda, creates presentations, proofreads, edits and formats business documents, schedules meetings and coordinates office functions.
• Screens telephone calls, confirms appointments, conducts research, scans and prints publications and compiles materials.
• Arranges and schedules appointments, organizes paperwork, handles travel arrangements, orders office supplies and manages information access through the use of telephones, mail and electronic messaging.
• Maintains the filing system up-to-date including all retail files, maintains trace file and brings forward daily items to act on appropriate tasks.
• Supports the flow of work and dissemination of information within the organization.
• Schedules departmental meetings, takes and distributes minutes, and arranges/attends sub-committee meetings as required.
• Assists and supports staff events as appropriate, such as leadership meetings, executive retreats, staff receptions, etc.
• Follows up on the implementation of the policies and procedures of service of food and beverage.
• Prepares all necessary documents for departmental reports.
• Administers personnel action, leaves, overtime requests, disciplinary actions and commendation.
• Prepares payroll on a daily basis for departmental staff and prepares the departmental roster under the Director of Rooms supervision.
• Familiarizes with the job description of all positions in F & B service to be able to assist F & B Manager in monitoring and overseeing staff performance.
• Communicates openly with service personnel and keeps them informed of all important information to assist them in their jobs.
• Delegates normal instructions & meetings and meets visitors who come to the department.
• Ensures the tidiness & cleanliness in the office.
• Performs other duties as assigned by F&B Manager.

Report Lines & Communications

• Reports to the Food & Beverage Manager.
• Coordinates with other outlet heads and Kitchen section heads for F & B operation.

Job Requirement

• Minimum education of Bachelor’s degree in any discipline.
• Minimum of 1-2 years in secretarial, administrative experience. Exposure in F&B operation or hospitality business is desirable.
• Computer literate and ability to use other office equipment.
• Have good English communication skills both in written and spoken.
• Well-organized, detail-oriented and possess pleasant personality with excellent communication and interpersonal skills.