Events Sales Manager

Jobsatdubai; Abu Dhabi; On-site; AED 167,400 - 223,200; Full time

Job summary

Jobsatdubai is looking for an Events Sales Manager to manage event requests and ensure client satisfaction through effective communication and coordination. You will handle various responsibilities from initial reception of requests to executing contracts and following up post-event.

Ideal candidates will have experience managing MICE clients and be adept at negotiating and closing deals. The position requires strong organizational skills and the ability to work under tight deadlines.

Qualifications

• Experience with MICE clients and event coordination.
• Strong negotiation and client management skills.
• Proficiency in using event management software.

Responsibilities

• Direct receipt and coordination of event requests.
• Conduct site inspections with clients.
• Generate proposals and contracts for events.
• Follow up on proposals within 24 hours.

Job description

Events Sales Manager

Responsibilities:

• Direct receipt, qualification and coordination of event & group requests (incl. leads, RFPs, etc.) defined by their direct supervisor. Handle requests according to the relevant standards within a maximum of 5 (business) hours of its receipt.
• Ensure the ideal and most effective utilization of the meeting and conference rooms.
• Carry out site inspections with potential MICE clients in coordination with the Field Sales department.
• Realize up sell possibilities to meet and surpass Group & Event budget goals.
• Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards.
• Create activities to ensure ongoing maintenance of bookings.
• Generate proper proposals and contracts.
• Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.
• Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Group & Event Coordinator).
• Ensure a proper handover of the converted business to the Event Manager / Group & Event Coordinator with all relevant information forwarded.
• Introduction of the Event Manager / Group & Event Coordinator to the client.
• Conduct exit interview with important customer after their event – asking for future business.
• Cross-sell to other hotels within the MOHG.
• Conduct regular competition checks.
• Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue.
• Further administrative tasks and other possible assigned duties.
• Perform any other duties as assigned to them by management.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.