Event Sales Manager

Grand Hyatt; Abu Dhabi; On-site; AED 335,000 - 614,000; Full time

Job summary

Grand Hyatt Abu Dhabi Hotel & Residences in Abu Dhabi seeks an Events Sales Manager to drive MICE business, manage key accounts, and collaborate with cross-functional teams to deliver tailored event solutions.

You will identify new opportunities, negotiate high-value proposals, and position the hotel as the preferred destination for corporate and social events. Join a team focused on guest experiences, revenue growth, and sustainable hospitality with development opportunities across Hyatt brands.

Qualifications

• Proven experience as a MICE or Events Sales Manager in hospitality.
• Strong track record of generating group and events business and meeting revenue targets.
• Experience with corporate groups, conferences, incentives, and social events sales.
• Excellent communication, negotiation, and presentation skills to influence decision-makers.
• Strong market knowledge of MICE trends and customer needs.
• Strategic, commercially minded with ability to identify opportunities and revenue growth.
• Highly organized, self-motivated, capable of managing multiple projects and accounts.
• Collaborative team player working with Events Operations, Revenue, Marketing and hotel departments.
• Proficient in sales systems, reporting tools, and account management platforms.

Responsibilities

• Identify and develop new MICE business opportunities.
• Manage key accounts and maximise revenue from group events.
• Collaborate with Events, Revenue, Marketing and Operations to deliver tailored solutions.
• Negotiate proposals and present compelling pitches to clients.
• Maintain strong client relationships and ensure exceptional guest experiences.

Skills

MICE sales leadership

Proactive sales approach

Account portfolio management

Revenue target achievement

Communication and negotiation

Market knowledge of MICE

Strategic & commercial mindset

Organization & multi-project handling

Cross-functional collaboration

Job description

Organization- Grand Hyatt Abu Dhabi Hotel & Residences

Summary

About Hyatt

At Hyatt, care connects us. It all starts with people who care. We believe in the power of belonging – making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone’s role matters. Opportunities are yours to shape, and your individuality is celebrated.

The Role

As a Events Sales Manager, you will play a strategic role in driving group, meetings, incentives, conferences, and events (MICE) business while strengthening client partnerships and positioning the hotel as the preferred destination for corporate and social events. In this proactive sales role, you will identify and develop new business opportunities, manage key accounts, and collaborate closely with Events, Revenue, Marketing, and Operations teams to create tailored solutions that deliver exceptional guest experiences and commercial success.

What We Offer

At Hyatt, we open doors. There’s a home for every stage of your career. With us, you’ll discover opportunities you may not have known existed. We nurture curiosity and support your growth through professional training, development programs, and internal mobility across brands and international locations. Here, you are empowered to build a meaningful and fulfilling career aligned with your aspirations, while being part of a culture that values care, collaboration, and continuous development.

Qualifications

• Proven experience as a MICE Sales Manager, Events Sales Manager, or similar proactive sales role within the hospitality industry.
• Strong track record of generating group and events business, managing client portfolios, and achieving revenue targets.
• Demonstrated experience in corporate groups, conferences, incentives, meetings, exhibitions, and social events sales.
• Excellent communication, negotiation, and presentation skills with the ability to influence decision-makers and build lasting relationships.
• Strong market knowledge and understanding of MICE industry trends, customer needs, and competitive dynamics.
• Strategic and commercially minded, with the ability to identify opportunities, develop action plans, and maximize revenue performance.
• Highly organized, self-motivated, and capable of managing multiple projects, accounts, and client requirements simultaneously.
• Collaborative team player who works effectively with Events Operations, Revenue Management, Marketing, and other hotel departments to deliver seamless event experiences.
• Proficient in utilizing sales systems, reporting tools, and account management platforms to support business development activities.

What You'll Bring

• A passion for hospitality and creating memorable client experiences.
• A proactive approach to prospecting, networking, and business development.
• The ability to cultivate long-term partnerships while consistently exceeding client expectations.
• A results-driven mindset focused on delivering both revenue growth and exceptional service.