Epic Interface Engine Analyst

Remotedxb; Dubai; On-site; AED 320,000 - 520,000; Full time

Benefits offered by this job

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Job summary

The Wilshire Group is a boutique consulting firm specializing in revenue cycle optimization and fostering effective collaboration between operational and IT facets within the healthcare industry.

The role focuses on designing, implementing, and maintaining complex interfaces between Epic systems and third-party tools. It requires deep domain knowledge in healthcare IT interfaces, Cloverleaf, and Epic Bridges, with strong skills in HL7, FHIR, X12, XML, and JSON.

Qualifications

• Bachelor's degree in a related field.
• 7+ years of experience supporting healthcare interfaces in a hospital or healthcare IT environment.
• Hands-on experience with Infor Cloverleaf interface engine.
• Experience working with Epic Bridges and supporting Epic integrations.
• Strong knowledge of HL7 v2, FHIR, X12, XML, JSON, and APIs.
• Experience with interface troubleshooting, message parsing, and transformations.
• Knowledge of TCP/IP, SFTP, HTTPS, and VPN transport methods.
• Production support experience including incident/change management.

Responsibilities

• Design, build, test, implement, and support interfaces between Epic and third-party systems using Epic Bridges and Cloverleaf.
• Analyze business and technical requirements for new interfaces and system enhancements.
• Develop and maintain interface specifications, mappings, workflows, and technical documentation.
• Monitor interface processing, error queues, and message delivery to ensure timely resolution.
• Troubleshoot interface failures, data discrepancies, and connectivity problems.
• Coordinate with Epic analysts, application teams, vendors, and infrastructure stakeholders.
• Support healthcare data exchange standards such as HL7 v2.x, FHIR, X12, XML, and JSON.
• Perform unit, integration, and end-to-end testing for interface implementations.
• Participate in on‑call support rotation and after‑hours critical incident support.

Skills

Healthcare interface knowledge

HL7 v2.x / FHIR / X12 / XML / JSON /AP

Education

Bachelor's degree in Computer Science/IS/Healthcare Informatics

Tools

Infor Cloverleaf

Epic Bridges

Job description

Responsibilities

• Design, build, test, implement, and support interfaces between Epic and third-party systems using Epic Bridges and Cloverleaf
• Analyze business and technical requirements for new interfaces and system enhancements
• Develop and maintain interface specifications, mappings, workflows, and technical documentation
• Monitor interface processing, error queues, and message delivery to ensure timely resolution
• Troubleshoot interface failures, data discrepancies, and connectivity problems
• Coordinate with Epic analysts, application teams, vendors, and infrastructure stakeholders
• Support healthcare data exchange standards such as HL7 v2.x, FHIR, X12, XML, and JSON
• Perform unit, integration, and end-to-end testing for interface implementations
• Participate in on‑call support rotation and after‑hours critical incident support

Requirements

• Bachelor's degree in Computer Science, Information Systems, Healthcare Informatics, or related field
• 7+ years of experience supporting healthcare interfaces in a hospital or healthcare IT environment
• Hands-on experience with Infor Cloverleaf interface engine
• Experience working with Epic Bridges and supporting Epic integrations
• Strong knowledge of HL7 v2, FHIR, X12, XML, JSON, and APIs
• Experience with interface troubleshooting, message parsing, and transformations
• Knowledge of TCP/IP, SFTP, HTTPS, and VPN transport methods
• Experience working in a production support environment with incident and change management

Preferred Qualifications

• Epic certification or proficiency in Epic Bridges
• Experience supporting integrations with Lab, Radiology/PACS, Pharmacy, or Revenue Cycle systems
• Knowledge of SQL for data validation and troubleshooting
• Experience with scripting or automation tools
• ITIL or other service management experience

About the Company

The Wilshire Group is a boutique consulting firm specializing in revenue cycle optimization and fostering effective collaboration between operational and IT facets within the healthcare industry.