Epic Business Systems Analyst

Remotedxb; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

The Wilshire Group is seeking an Experienced Healthcare IT Business Analyst to support Epic applications in a hospital or health system environment. You will liaise with operational stakeholders and the IS Department, gather requirements, analyze workflows, and participate in design, testing, and deployment.

Candidates should hold Epic certifications (Prelude, Cadence, Grand Central, or Referrals) and have 5 years IT experience or 3 years healthcare BA, plus strong communication and

Qualifications

• Bachelor's degree with 5+ years IT experience or equivalent healthcare BA experience.
• Epic certifications in Prelude, Cadence, Grand Central, or Referrals.
• Experience with healthcare information systems and stakeholders.
• Ability to translate operational requirements into technology solutions.

Responsibilities

• Serve as liaison between operational stakeholders and the Information Systems Department.
• Support ongoing Epic applications operations, optimization, and enhancements.
• Analyze business processes, workflows, and system requirements for improvements.
• Collaborate with leaders, end users, and technical resources to develop solutions.
• Participate in requirements gathering, workflow analysis, design, testing, and implementation.
• Evaluate impact of Epic changes on workflows and downstream processes.
• Assist with troubleshooting application and workflow issues.
• Support testing activities including planning, execution, validation, and documentation.
• Maintain documentation related to requirements, workflows, system changes, and testing.
• Support Epic upgrades, enhancements, and implementations.

Skills

Analytical skills

Problem-solving

Communication skills

Healthcare IS experience

Education

Bachelor's degree + 5 years IT

3 years healthcare BA experience

High school diploma + 9 years IT

Job description

Responsibilities

• Serve as a liaison between operational stakeholders and the Information Systems Department


• Support the ongoing operations, optimization, and enhancement of assigned Epic applications


• Analyze business processes, workflows, and system requirements to identify improvement opportunities


• Collaborate with operational leaders, end users, and technical resources to develop solutions


• Participate in requirements gathering, workflow analysis, system design, testing, and implementation


• Evaluate the impact of Epic system changes on existing workflows and downstream processes


• Assist with troubleshooting application and workflow issues


• Support testing activities including planning, execution, validation, and documentation


• Maintain documentation related to requirements, workflows, system changes, and testing


• Support Epic upgrades, enhancements, and implementations

Requirements

• Bachelor's degree and 5 years of IT work experience; OR 3 years of healthcare business analysis experience; OR High school diploma/GED and 9 years of IT experience


• Epic certification in Prelude, Cadence, Grand Central, or Referrals


• Experience working with healthcare information systems and operational stakeholders


• Strong analytical, problem-solving, and communication skills


• Ability to translate operational requirements into technology solutions

Preferred Qualifications

• Experience with Community Connect Epic Patient Access build


• Experience supporting Epic Patient Access workflows within a hospital or health system


• Experience with multiple Epic Patient Access applications


• Experience with Epic implementations, optimization, or upgrades

About the Company

The Wilshire Group is a boutique consulting firm specializing in revenue cycle optimization and fostering collaboration between operational and IT facets in the healthcare industry.