Epic Analyst: Healthcare IT & Workflow Optimization

Remotedxb; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

The Wilshire Group is seeking an Epic Applications Analyst to serve as the primary support contact for specific Epic modules in a healthcare IT environment in Dubai. The role requires analyzing report details, addressing technical issues, and ensuring HIPAA compliance while coordinating with end-users and implementation staff.

Ideal candidates have 3–5 years of HB, Cadence, or Prelude experience, a Bachelor’s degree in healthcare/IT, and an EHR certification, with strong communication skills to

Qualifications

• 3-5 years of experience with HB, Cadence, or Prelude
• Bachelor's degree in healthcare, IT, or a related field
• EHR Certification in key business areas
• In-depth knowledge of Epic software
• Knowledge of healthcare industry, information systems, and practices
• Ability to convey technical information to non-technical customers

Responsibilities

• Serve as the primary support contact for specific Epic applications
• Perform in-depth analysis and data collection of report details and technical issues
• Perform maintenance tasks including error queues and system testing
• Develop and maintain detailed documentation on system configurations
• Identify potential system enhancement needs and introduce best practice workflows
• Guide and create workflows including designing, building, and testing the system
• Act as a liaison between end-user workflow needs and implementation staff
• Maintain regular communication with EHR representatives and participate in project meetings
• Document troubleshooting and resolutions via the ticketing system
• Maintain HIPAA compliance

Skills

HB experience

Cadence experience

Prelude experience

Epic software

Education

Bachelor's degree in healthcare or IT

Tools

EHR Certification

Job description

The Wilshire Group is seeking an Epic Applications Analyst to serve as the primary support contact for specific Epic modules in a healthcare IT environment in Dubai. The role requires analyzing report details, addressing technical issues, and ensuring HIPAA compliance while coordinating with end-users and implementation staff.

Ideal candidates have 3–5 years of HB, Cadence, or Prelude experience, a Bachelor’s degree in healthcare/IT, and an EHR certification, with strong communication skills to