Epic Ambulatory Software Engineer - MyChart & Workflow

Infinite Computer Solutions; Dubai; On-site; AED 167,000 - 335,000; Full time

Job summary

Infinite Computer Solutions in Dubai is seeking an Epic Ambulatory & MyChart specialist to customize Epic modules, design Smart Sets, and build clinical workflows across departments.

You will collaborate with clinicians to analyze workflows, perform on-call support, conduct testing, and train staff to ensure proper software use and documentation standards. EpicCare Ambulatory certification is typically required, with MyChart specialty preferred.

Qualifications

• EpicCare Ambulatory certification is usually required, with MyChart specialty requested.
• Typically requires 2–3 years of Epic implementation or support experience with a strong understanding of clinical environments.

Responsibilities

• System Build & Configuration: Customizing Epic modules, designing Smart Sets, and building clinical workflows.
• Workflow Analysis: Meeting with clinicians and leadership to identify bottlenecks and close workflow gaps.
• Troubleshooting & Maintenance & On call support: Investigating software issues, applying system updates, and providing tier-2 or tier-3 end-user support.
• Testing: Creating test scripts and running unit testing prior to go-lives and version upgrades.
• Training Support: Working alongside clinical educators to ensure documentation standards and proper software use.

Skills

Epic Ambulatory

MyChart

Workflow analysis

Troubleshooting

Training support

Testing

On-call support

Education

BE

Job description

Infinite Computer Solutions in Dubai is seeking an Epic Ambulatory & MyChart specialist to customize Epic modules, design Smart Sets, and build clinical workflows across departments.

You will collaborate with clinicians to analyze workflows, perform on-call support, conduct testing, and train staff to ensure proper software use and documentation standards. EpicCare Ambulatory certification is typically required, with MyChart specialty preferred.