Front Office & Admissions Specialist – Dubai

Gems Education UAE; Dubai; On-site; AED 89,280 - 122,760; Full time

Benefits offered by this job

Competitive tax-free salary package

Professional school-based working environment

Opportunity to develop experience within a leading global education group

Supportive team culture

Job summary

GEMS Education UAE is seeking a Front of House Officer in Dubai to ensure a welcoming and efficient experience for parents and visitors. This role involves providing accurate information, responding to enquiries, and supporting the Admissions team. Candidates should possess excellent communication skills and a bachelor’s degree.

Join a forward-thinking education group that values service excellence and offers a competitive tax-free salary package, within a supportive professional environment.

Qualifications

• Bilingual ability is considered an advantage.
• Confident, professional manner with enjoyment of face-to-face customer interaction.
• Team-oriented approach with a positive and service-driven attitude.

Responsibilities

• Provide accurate and comprehensive information to parents and visitors.
• Respond to telephone calls and enquiries professionally.
• Welcome visitors courteously.
• Support the Admissions team in converting leads to enrolments.
• Assist with enrolment events and school tours as required.
• Maintain clear communication with prospective parents.
• Complete administrative tasks for the Front of House team.
• Ensure compliance with GEMS policies and procedures.

Skills

Excellent English communication skills, both written and verbal

Strong customer service and interpersonal skills

Ability to multitask and manage peak periods of demand

High level of organisation and attention to detail

Education

Bachelor's degree

Job description

GEMS Education UAE is seeking a Front of House Officer in Dubai to ensure a welcoming and efficient experience for parents and visitors. This role involves providing accurate information, responding to enquiries, and supporting the Admissions team. Candidates should possess excellent communication skills and a bachelor’s degree.

Join a forward-thinking education group that values service excellence and offers a competitive tax-free salary package, within a supportive professional environment.