EB Relationship Manager - UAE (Hybrid, Growth)

MetLife

Dubai

Hybrid

AED 180,000 - 280,000

Full time

10 days ago

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Benefits offered by this job

Relocation assistance
Hybrid work model

Job summary

MetLife in Dubai is seeking an EB Relationship Manager to oversee a portfolio of Employee Benefits clients, focusing on group medical and group life products. This role requires strong relationship ownership with corporate clients and brokers, ensuring service excellence and sustainable profitable growth in line with MetLife’s EB strategy in the Gulf.

You will manage client reviews, renewal strategies, and portfolio performance, coordinating with cross-functional teams to deliver accurate data,

Qualifications

  • 5–8 years of Employee Benefits experience in UAE preferred.
  • Proven client relationship management, renewals, and portfolio servicing.
  • Exposure to working with corporate clients and multinational accounts.
  • University degree preferred.

Responsibilities

  • Build and manage relationships with corporate clients and brokers in UAE.
  • Lead renewals, pricing, and portfolio performance discussions.
  • Coordinate with Operations, Underwriting, Claims, Network, and Finance to resolve issues.
  • Monitor KPIs, service levels, and regulatory compliance.
  • Collaborate with regional EB teams for multinational accounts.

Skills

Client relationship management
Renewals & portfolio servicing
Multinational accounts exposure
Verbal & written communication

Education

University degree preferred

Tools

Copilot & Claude AI tools

Job description

MetLife in Dubai is seeking an EB Relationship Manager to oversee a portfolio of Employee Benefits clients, focusing on group medical and group life products. This role requires strong relationship ownership with corporate clients and brokers, ensuring service excellence and sustainable profitable growth in line with MetLife’s EB strategy in the Gulf.

You will manage client reviews, renewal strategies, and portfolio performance, coordinating with cross-functional teams to deliver accurate data,

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