E-commerce Specialist

DMC; Dubai; On-site; AED 200,880 - 312,480; Full time

Benefits offered by this job

Employee Benefits as per UAE Labor Law

Competitive Salary

Job summary

DMC is seeking an E-Commerce Specialist for a leading pharmaceutical company in Dubai. You will manage day-to-day relationships with e-commerce customers across GCC, drive joint business plans, and own P&L for assigned accounts while coordinating with finance, supply chain, and marketing to ensure aligned execution.

Responsibilities include leading negotiations for product listings, optimizing content for visibility and conversion, and planning retail media campaigns across top platforms to

Qualifications

• Bachelor's degree in Business, Management, or a related field.
• 5–7 years of experience in e-commerce, digital commerce, or omnichannel roles.
• Proven experience managing GCC e-commerce accounts across KSA and the UAE.
• Experience in FMCG, beauty, or consumer health; OTC/e-pharmacy is a plus.
• Strong knowledge of digital shelf management, retail media, and performance execution.
• Proficiency in platform analytics, Microsoft Excel, and performance dashboards.
• Strong stakeholder management, commercial acumen, and execution skills.
• Fluency in English; Arabic a plus.
• Based in KSA or the UAE, with willingness to travel across markets.

Responsibilities

• Day-to-day relationship management with key e-commerce customers across KSA and the UAE.
• Drive joint business plans with clear commercial priorities and disciplined execution.
• Own the P&L of assigned accounts and steer the business with strong commercial discipline.
• Coordinate with finance, supply chain, marketing and other functions for aligned execution.
• Lead negotiations for product listings, visibility, retail media and trade terms.
• Optimize product content and page quality to improve visibility and conversion.
• Track ratings, reviews, search performance, pricing and stock levels precisely.
• Plan, launch and optimize retail media campaigns on leading e-commerce platforms.
• Manage budgets, invoicing and performance reviews with strong commercial discipline.
• Manage product submissions, launches and promotional visibility.
• Track sales, visibility, stock and media investments with a performance-driven mindset.
• Maintain scorecards, forecasts and issue resolution with key stakeholders.

Skills

Relationship management

P&L ownership

Negotiations

Content optimization

Budget management

Digital analytics

Stakeholder management

English fluency

Travel willingness

GCC e-commerce experience

Education

Bachelor's degree in Business/Management

Tools

Microsoft Excel

Performance dashboards

Job description

E-Commerce Specialist

We are recruiting an E-Commerce Specialist for one of our clients, a leading pharmaceutical company based in Dubai.

About Our Client

Our client is a well-established pharmaceutical company in Dubai, recognized for its commitment to innovation, quality, and patient-centric healthcare solutions. With a strong regional presence and a growing portfolio of pharmaceutical products, the company plays a key role in supporting healthcare systems across the Middle East. They foster a data-driven culture and offer a collaborative environment where insights directly influence strategic and commercial decisions.

Key Responsibilities

• Day-to-day relationship management with key e-commerce
  customers across KSA and the UAE
• Drive joint business plans with clear commercial priorities
  and disciplined execution
• Own the P&L of assigned accounts and steer the business
  with strong commercial discipline
• Manage internal stakeholders across finance, supply chain,
  marketing, and other functions to ensure aligned execution
• Lead negotiations for product listings, visibility, retail
  media, and trade terms
• Optimize product content and page quality to improve
  visibility and conversion
• Track ratings, reviews, search performance, pricing, and
  product availability with precision
• Plan, launch, and optimize retail media campaigns across
  leading e-commerce platforms
• Manage budgets, invoicing, and performance reviews with
  strong commercial discipline
• Manage product submissions, launches, and promotional
  visibility
• Track sales, visibility, stock levels, and media investments
  with a strong performance-driven mindset
• Maintain scorecards, forecasts, and issue resolution with
  key stakeholders

Requirements

• Bachelor's degree in Business, Management, or a related
  field
• Minimum 5–7 years of experience in e-commerce, digital commerce, or Omnichannel
  roles
• Proven experience managing GCC e-commerce accounts, ideally
  across KSA and the UAE
• Experience in FMCG, beauty, or consumer health is essential,
  while experience in OTC or e-pharmacy is an advantage
• Strong knowledge of digital shelf management, retail media,
  and performance-driven execution
• Proficiency in platform analytics, Microsoft Excel, and
  performance dashboards
• Strong stakeholder management, commercial acumen, and
  execution skills
• Fluency in English is required, while Arabic is an advantage
• Based in KSA or the UAE, with willingness to travel across
  markets

Benefits

• Employee Benefits as per the UAE Labor Law
• Competitive Salary