E-commerce Manager – Middle East

Sacoor Brothers; Dubai; On-site; AED 240,000 - 360,000; Full time

Benefits offered by this job

International exposure

Mobility across regions

Training and development opportunities

Flexible and dynamic environment

Job summary

Sacoor Brothers is seeking an E-commerce Manager Middle East to lead and accelerate the online business across GCC markets from its Dubai presence. You will drive online sales, optimize customer experience, and align digital operations with brand strategy and commercial targets.

You will manage online performance, coordinate marketing campaigns, analyze customer behavior, and collaborate with logistics to ensure smooth fulfillment. Fluent English required; Arabic a plus.

Qualifications

• Bachelors degree in Business Marketing, E-commerce, Digital Marketing or related field.
• Minimum 5 years of experience in E-commerce, Digital Commerce or Online Trading, preferably in Fashion/Lifestyle.
• Strong understanding of e-commerce platforms, digital marketing analytics, and customer acquisition strategies.
• Experience managing online trading performance and commercial KPIs.
• Knowledge of GCC/Middle East retail and e-commerce trends is highly preferred.

Responsibilities

• Lead the overall e-commerce strategy and performance across Middle East markets.
• Manage and optimize the brands online store performance, customer journey and conversion rates.
• Monitor daily sales, traffic, AOV, conversion and KPIs.
• Develop regional digital trade calendars, campaigns and promotions.
• Coordinate product launches, pricing, stock and merchandising online.
• Collaborate with Marketing on paid media, CRM, influencer campaigns, SEO and social commerce.
• Drive omnichannel initiatives linking retail stores and e-commerce.
• Prepare weekly/monthly business performance reports with insights.

Skills

E-commerce strategy

Digital marketing analytics

Customer acquisition

Stakeholder management

Analytical thinking

Excel (advanced)

Communication skills

English fluency

Education

Bachelors Degree in Business Marketing E-commerce Digital Marketing or related field

Tools

Shopify

Magento

Salesforce Commerce Cloud

Google Analytics

Meta Ads

Job description

Sacoor Brothers is an international premium fashion and lifestyle brand recognized for excellence sophistication and customer experience across multiple international markets.

As part of our continued growth in the Middle East region we are looking for a dynamic and commercially driven E-commerce Manager Middle East to lead and accelerate our online business performance across the GCC markets.

This role will be responsible for driving online sales improving customer experience optimizing digital operations and developing the regional e-commerce strategy aligned with the brands vision and commercial objectives.

Key Responsibilities

• Lead the overall e-commerce strategy and performance across Middle East markets.
• Manage and optimize the brands online store performance customer journey and conversion rates.
• Monitor daily sales traffic AOV conversion and commercial KPIs.
• Develop and execute regional digital trade calendars campaigns and promotional activities.
• Coordinate product launches pricing stock availability and merchandising strategies online.
• Work closely with Marketing teams to align paid media CRM influencer campaigns SEO and social commerce initiatives.
• Analyze customer behavior and market trends to improve online performance and user experience.
• Manage relationships with external agencies platforms and marketplace partners.
• Ensure website content visuals banners and product pages are updated and aligned with brand standards.
• Oversee online customer experience and support continuous improvements in service quality.
• Collaborate with Operations and Logistics teams to ensure smooth fulfillment and delivery processes.
• Drive omnichannel initiatives connecting retail stores and e-commerce operations.
• Prepare weekly and monthly business performance reports with actionable insights and recommendations.
• Monitor competitor activity industry trends and emerging digital opportunities within the fashion and retail landscape.
• Support the implementation of new digital tools platforms and automation initiatives to improve efficiency and scalability.

Requirements

• Bachelors Degree in Business Marketing E-commerce Digital Marketing or related field.
• Minimum 5 years of experience in E-commerce Digital Commerce or Online Trading preferably within Fashion Retail or Lifestyle industries.
• Strong understanding of e-commerce platforms digital marketing analytics and customer acquisition strategies.
• Experience managing online trading performance and commercial KPIs.
• Knowledge of GCC/Middle East retail and e-commerce market trends is highly preferred.
• Strong analytical and problem-solving skills.
• Advanced Excel and reporting capabilities.
• Experience with Shopify Magento Salesforce Commerce Cloud or similar platforms is an advantage.
• Familiarity with Google Analytics Meta Ads CRM tools and SEO best practices.
• Excellent communication and stakeholder management skills.
• Commercial mindset with strong attention to detail and customer experience.
• Fluent in English; Arabic is a plus.

Benefits

• Professional experience within an international premium fashion and lifestyle brand.
• Exposure to both corporate and luxury retail business operations.
• Structured learning training and professional development opportunities.
• Exposure to premium customer experience and international business standards.
• Internal and international mobility opportunities across departments stores and regions.
• Potential long-term career growth within different areas of the company.
• Flexible and dynamic working environment focused on people collaboration and development.
• Opportunity to contribute to meaningful business projects and initiatives.

Required Skills

Minimum 5 years of experience in E-commerce Digital Commerce or Online Trading preferably within Fashion Retail or Lifestyle industries. Strong understanding of e-commerce platforms digital marketing analytics and customer acquisition strategies. Experience managing online trading performance and commercial KPIs. Knowledge of GCC/Middle East retail and e-commerce market trends is highly preferred. Strong analytical and problem-solving skills. Advanced Excel and reporting capabilities. Experience with Shopify Magento Salesforce Commerce Cloud or similar platforms is an advantage. Familiarity with Google Analytics Meta Ads CRM tools and SEO best practices. Excellent communication and stakeholder management skills. Commercial mindset with strong attention to detail and customer experience. Fluent in English; Arabic is a plus.

Required Education

Bachelors Degree in Business Marketing E-commerce Digital Marketing or related field.