Dubai Retail Support Specialist – Store Ops

AlFuttaim; Dubai; On-site; AED 39,000 - 56,000; Full time

Job summary

Al-Futtaim Retail in Dubai is hiring a Retail Support Associate - Store Operations to assist customers, handle POS transactions, and support daily store operations in a fast-paced environment.

The role focuses on ensuring product availability, accurate pricing, merchandising, and friendly service, contributing to sales targets and a well-presented store. Candidates should have at least 2 years in retail and be comfortable working on their feet, with good communication and teamwork.

Qualifications

• Secondary school education completed; minimum 2 years retail experience.
• Experience in customer service, store operations, or retail sales.
• Familiarity with POS systems and basic cash handling.

Responsibilities

• Welcome and assist customers, helping locate products and options.
• Provide accurate guidance on product features and benefits.
• Support customers through their shopping journey and in-store experience.
• Apply selling techniques to encourage purchases and add-ons.
• Operate POS system and process transactions accurately.
• Maintain clean, organized shelves and shopping areas.

Skills

Retail customer service

POS systems

Cash handling

Product knowledge

Add‑on selling

Customer assistance

Store operations

Merchandising

Shelf replenishment

Product display

Pricing and ticketing

Delivery receiving

Inventory support

Stock taking

Sales target support

Customer communication

Product recommendations

Store presentation

Transaction accuracy

Team coordination

Seasonal merchandising

Retail procedures

Education

Secondary school education completed

Job description

Al-Futtaim Retail in Dubai is hiring a Retail Support Associate - Store Operations to assist customers, handle POS transactions, and support daily store operations in a fast-paced environment.

The role focuses on ensuring product availability, accurate pricing, merchandising, and friendly service, contributing to sales targets and a well-presented store. Candidates should have at least 2 years in retail and be comfortable working on their feet, with good communication and teamwork.