Dubai On-Site Airline Ticketing Specialist

EXCEED TOURS & TRAVELS LLC; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Exceed Tours & Travels LLC in Dubai seeks an Airline Ticketing Agent to handle ticket sales and reservations on-site. You will search flight options, issue tickets, process changes, and manage cancellations while delivering a professional and welcoming travel experience.

Ideal candidates have at least 2 years in Travel & Tourism, strong sales and customer service skills, and proficiency with GDS systems. English fluency is required, Arabic is an advantage.

Qualifications

• Minimum of 2 years in Travel & Tourism industry.
• Strong ticket sales and meeting targets.
• Experience with airline reservations using GDS/Portals.
• Excellent communication and customer service skills.
• Proficiency in English; Arabic is a plus.
• Ability to work on-site in Abu Hail, Dubai.

Responsibilities

• Search flight options and issue tickets.
• Process changes, cancellations, and reissues.
• Respond to inquiries and advise on routes, fares, and regulations.
• Coordinate with airlines and internal teams; maintain documentation.
• Stay updated on promotions and travel requirements.

Skills

Ticket sales

Airline reservations

Customer service

Attention to detail

English proficiency

GDS systems

On-site

Arabic advantage

Tools

Galileo

Amadeus

Sabre

Job description

Exceed Tours & Travels LLC in Dubai seeks an Airline Ticketing Agent to handle ticket sales and reservations on-site. You will search flight options, issue tickets, process changes, and manage cancellations while delivering a professional and welcoming travel experience.

Ideal candidates have at least 2 years in Travel & Tourism, strong sales and customer service skills, and proficiency with GDS systems. English fluency is required, Arabic is an advantage.