Dubai Mall Operations Leader

Confidential; Dubai; Vor Ort; AED 180.000 - 320.000; Vollzeit

Zusammenfassung

Confidential in Dubai, UAE is seeking a seasoned Mall Operations Manager to lead the day-to-day operations of a busy shopping centre. You will oversee facilities, security, maintenance, tenant relations, and customer experience, ensuring services run smoothly and safely.

With 5+ years in mall operations in Dubai, you will manage budgets, coordinate with vendors, and drive initiatives from concept to execution, supporting events and promotions from an operational perspective.

Qualifikationen

• Proven hands-on experience in mall management and mall operations in Dubai.
• Experience with facilities, tenant operations, FM coordination, security, and customer experience.
• Strong vendor and contractor management skills.
• Excellent leadership, communication, problem-solving and stakeholder-management abilities.
• Strong knowledge of Dubai operational and regulatory requirements.

Aufgaben

• Oversee day-to-day operations and management of the mall.
• Ensure smooth functioning of all mall facilities, services and common areas.
• Coordinate with tenants, retailers, contractors, security and other providers.
• Monitor facility management, maintenance, housekeeping, security and standards.
• Manage tenant relations and address operational issues promptly.
• Ensure compliance with health, safety, security and regulatory requirements.
• Coordinate preventive and corrective maintenance activities.
• Manage operational budgets, service contracts, vendors and cost control.
• Handle emergencies, incidents, complaints and escalations.
• Conduct regular inspections and maintain high standards.
• Prepare operational reports and provide updates to management.
• Support mall events, promotions and activities from an operational perspective.

Kenntnisse

Mall operations experience

Leadership

Vendor management

Stakeholder management

Communication

Problem solving

Regulatory knowledge (Dubai)

Jobbeschreibung

Confidential in Dubai, UAE is seeking a seasoned Mall Operations Manager to lead the day-to-day operations of a busy shopping centre. You will oversee facilities, security, maintenance, tenant relations, and customer experience, ensuring services run smoothly and safely.

With 5+ years in mall operations in Dubai, you will manage budgets, coordinate with vendors, and drive initiatives from concept to execution, supporting events and promotions from an operational perspective.