Dubai Flagship Store Operations Lead

Dubai Mall: Operations Store Manager - Dubai; Dubai; On-site; AED 250,000 - 450,000; Full time

Job summary

Adidas in Dubai is hiring an Operations Store Manager for Dubai Mall. You will own store performance, analyse data, and lead a high-performing team to deliver exceptional customer service and commercial results.

You will implement global retail directives, manage scheduling, and maintain brand standards across all store operations, while coaching leaders to meet ambitious expectations in a premium flagship environment.

Qualifications

• Minimum 5 year’s work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 2 years Store Management responsibility

Responsibilities

• Take full ownership of the store and its commercial success and support District Manager in the commercial success of the store
• Analyse relevant data to probe and challenge the status quo within store
• Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed
• Drive continuous improvements linked to sales, productivity and profitability
• Ensure the legal and financial integrity of the stores
• Lead service by example, maximising the amount of time spent selling and leading team members on the sales floor while coaching Store leaders to meet the required expectations
• To continuously motivate and inspire the team, while still setting high expectations maintaining a high-performance team
• Manage team roster to achieve optimum staff coverage to properly serve customers, drive sales and execute tasks
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude, Values and Core Belief
• Ensure proper in-store Brand execution according to established standards and directives in all stores
• Ensure all team members are trained on Foundational and Seasonal Brand and product knowledge in all stores
• Manage all store operations in a systematic and efficient manner, as per established policies and procedures in all stores
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained
• Ensure merchandise deliveries are processed on the same day they arrive, and entire product offer is made immediately available and easily accessible to customers on a consistent basis
• Lead and implement all applicable loss prevention policies and procedures
• Maintain a safe and productive shopping and working environment
• Ensure all HR policies and procedures are adhered to
• Create a high-performance culture by setting clear expectations, analysing performance and giving appropriate and prompt feedback, including actively managing poor performance Work with the Halo Store Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
• Seek coaching and learning opportunities to continually improve your performance
• Maintain a feedback culture among the team for continuous inclusion and operating rhythm improvement

Skills

Leadership

Retail analytics

Brand collaboration

Customer focus

Education

5+ years in retail (store management) experience

Tools

MS Office

POS systems

Job description

Adidas in Dubai is hiring an Operations Store Manager for Dubai Mall. You will own store performance, analyse data, and lead a high-performing team to deliver exceptional customer service and commercial results.

You will implement global retail directives, manage scheduling, and maintain brand standards across all store operations, while coaching leaders to meet ambitious expectations in a premium flagship environment.