Mall Operations Lead - Dubai

Majid Al Futtaim; Dubai; On-site; AED 100,440 - 133,920; Full time

Benefits offered by this job

Dynamic and inclusive work environment

Opportunities for professional growth

Job summary

Majid Al Futtaim in Dubai is hiring a Senior Associate for Mall Operations to manage daily operations in one of their leading retail destinations. The position plays a crucial role in ensuring optimal mall performance across multiple functions, including engineering and safety, while upholding service excellence and tenant satisfaction.

The ideal candidate holds a relevant Bachelor's degree and has 2-3 years of experience in mall operations, particularly within the GCC. Strong communication and problem-solving skills are essential, along with proficiency in Microsoft Office Suite.

Qualifications

• 2 to 3 years of experience in property or mall operations, preferably in the GCC retail sector.
• Strong familiarity with compliance, safety, and emergency preparedness procedures in a retail environment.

Responsibilities

• Administer all aspects of mall operations and ensure service levels meet internal standards.
• Monitor vendor performance and manage contracts across various services.
• Conduct regular inspections, audits, and risk assessments.
• Handle daily operational budgeting and financial reporting.
• Coordinate with government departments regarding compliance.
• Respond to tenant and customer concerns professionally.
• Oversee third-party service providers and conduct emergency drills.
• Support revenue enhancement initiatives by optimizing space usage.

Skills

Project coordination

Vendor management

Problem-solving

Interpersonal skills

Time-management

Education

Bachelor's degree in Operations Management, Facilities Management, or related field

Tools

Microsoft Office Suite

MS Project

AutoCAD

Job description

Majid Al Futtaim in Dubai is hiring a Senior Associate for Mall Operations to manage daily operations in one of their leading retail destinations. The position plays a crucial role in ensuring optimal mall performance across multiple functions, including engineering and safety, while upholding service excellence and tenant satisfaction.

The ideal candidate holds a relevant Bachelor's degree and has 2-3 years of experience in mall operations, particularly within the GCC. Strong communication and problem-solving skills are essential, along with proficiency in Microsoft Office Suite.