Dubai Luxury Butler — Elevate Guest Experiences

The Lana, Dubai - Dorchester Collection; Dubai; On-site; AED 134,000 - 201,000; Full time

Benefits offered by this job

Competitive salary package

World-class development opportunities

Complimentary stays with breakfast in:

50% off at bars and restaurants in Dor

Meals on Duty

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation to and

Uniform provided with complimentarylau

Service Charge

Job summary

The Lana, Dubai is seeking a professional Butler to deliver personalised, unforgettable service in a luxury 5-star environment. You will master in-suite services, guest needs, and city attractions, coordinating with Front Office and F&B to ensure flawless guest experiences.

Fluency in English is required; Arabic is preferred. A minimum of 1 year in a similar luxury role is expected, with Middle East experience considered advantageous. This is a full-time, on-site position in Dubai.

Qualifications

• Minimum 1 year experience in a similar position in a luxury 5-star brand
• Certified butler professional
• Arabic language is preferred; English essential
• Middle East experience is advantageous
• Strong guest-service orientation and professionalism

Responsibilities

• Provide professional and personalized service to ensure guests receive the best experience
• Be knowledgeable of in-suite services, amenities, hotel services and city activities
• Ensure guest rooms are ready on time and fulfill special requests, coordinating with Front Office and F&B
• Receive guests in a professional and friendly manner and act as a point of contact during their stay
• Assist guests with packing/unpacking and in-room service requests in coordination with other departments
• Maintain cleanliness and proper handling of work areas and equipment
• Embody company values of Passion, Personality, Respect, Working Together and Creativity
• Demonstrate passion and commitment to the role

Skills

Problem solving

Attention to detail

Interpersonal skills

Guest service

Communication

Arabic (preferred)

Education

Certified butler professional

Tools

PMS

Payroll systems

Purchasing systems

Job description

The Lana, Dubai is seeking a professional Butler to deliver personalised, unforgettable service in a luxury 5-star environment. You will master in-suite services, guest needs, and city attractions, coordinating with Front Office and F&B to ensure flawless guest experiences.

Fluency in English is required; Arabic is preferred. A minimum of 1 year in a similar luxury role is expected, with Middle East experience considered advantageous. This is a full-time, on-site position in Dubai.