VIP Luxury Butler — Bespoke Guest Experience Lead

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

The Luxury Collection Hotels & Resorts in Dubai is seeking an Executive Butler to anticipate guest needs and deliver highly personalized service for VIP guests. You will coordinate a wide range of services, manage room readiness, arrivals and departures, and act as the primary contact for discerning guests.

If you excel in discretion, attention to detail, and seamless guest experiences, you will thrive in a luxury environment that values cultured hospitality, teamwork, and flexible scheduling.

Qualifications

• High school diploma or GED; hospitality degree preferred.
• Related experience in luxury hospitality, guest relations, or front desk.
• No supervisory experience required.

Responsibilities

• Coordinate guest services and special requests for VIPs.
• Oversee room readiness and seamless arrivals/departures.
• Respond to guest inquiries and coordinate with hotel departments.
• Maintain confidentiality and uphold luxury service standards.

Skills

Guest service

Attention to detail

Communication skills

Discretion

Organization

VIP guest service

Flexibility

Education

High school diploma or GED

Hospitality degree (preferred)

Job description

The Luxury Collection Hotels & Resorts in Dubai is seeking an Executive Butler to anticipate guest needs and deliver highly personalized service for VIP guests. You will coordinate a wide range of services, manage room readiness, arrivals and departures, and act as the primary contact for discerning guests.

If you excel in discretion, attention to detail, and seamless guest experiences, you will thrive in a luxury environment that values cultured hospitality, teamwork, and flexible scheduling.