Dubai L2 Infrastructure & Network Support Engineer (Onsite)

Techmantraglobal; United Arab Emirates; On-site; AED 140,000 - 220,000; Full time

Job summary

Techmantraglobal is hiring an L2 Infrastructure & Network Support Engineer in Dubai, UAE for a hands-on role with 4–7 years in enterprise IT infrastructure. The role covers LAN/WAN, Windows Server, Active Directory, M365, VPN, and virtualization in an onsite Dubai setting.

The ideal candidate will troubleshoot TCP/IP, DNS/DHCP, firewall/VPN, and ITSM processes while supporting VMware/Hyper‑V environments. UAE-based applicants and immediate joiners are preferred.

Qualifications

• 4–7 years of relevant experience in IT infrastructure and network support.
• Strong knowledge of LAN/WAN, TCP/IP, VLAN, Switching, Routing.
• Experience with Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, Entra ID.
• Experience with VMware and Hyper‑V virtualization.
• Familiar with firewall, VPN, backup and disaster recovery.
• ITSM and incident management experience.
• UAE-based candidates preferred; immediate joiners preferred.

Responsibilities

• Support enterprise LAN/WAN infrastructure and network operations.
• Troubleshoot TCP/IP, VLAN, switching, routing, and Wi‑Fi issues.
• Support DNS and DHCP services.
• Manage Windows Server and Active Directory environments.
• Provide support for Microsoft 365, Exchange Online, Teams, and Entra ID.
• Support VMware and Hyper‑V virtualization environments.
• Handle firewall and VPN‑related support.
• Support backup and disaster recovery operations.
• Manage ITSM processes, incident management, and technical troubleshooting.

Skills

LAN/WAN

TCP/IP

VLAN

Switching

Routing

Wi‑Fi

DNS

DHCP

Windows Server

Active Directory

Microsoft 365

Exchange Online

Teams

Entra ID

VMware

Hyper‑V

Firewall

VPN

Backup & Disaster Recovery

ITSM

Incident Management

Troubleshooting

Education

CCNA

Microsoft certifications

ITIL 4

VMware certifications

Tools

VMware

Hyper‑V

Windows Server

Active Directory

Microsoft 365

Job description

Techmantraglobal is hiring an L2 Infrastructure & Network Support Engineer in Dubai, UAE for a hands-on role with 4–7 years in enterprise IT infrastructure. The role covers LAN/WAN, Windows Server, Active Directory, M365, VPN, and virtualization in an onsite Dubai setting.

The ideal candidate will troubleshoot TCP/IP, DNS/DHCP, firewall/VPN, and ITSM processes while supporting VMware/Hyper‑V environments. UAE-based applicants and immediate joiners are preferred.