L2 Infrastructure & Network Support Engineer – Enterprise IT Infrastructure | Dubai, UAE

Techmantraglobal; United Arab Emirates; On-site; AED 140,000 - 220,000; Full time

Job summary

Techmantraglobal is hiring an L2 Infrastructure & Network Support Engineer in Dubai, UAE for a hands-on role with 4–7 years in enterprise IT infrastructure. The role covers LAN/WAN, Windows Server, Active Directory, M365, VPN, and virtualization in an onsite Dubai setting.

The ideal candidate will troubleshoot TCP/IP, DNS/DHCP, firewall/VPN, and ITSM processes while supporting VMware/Hyper‑V environments. UAE-based applicants and immediate joiners are preferred.

Qualifications

• 4–7 years of relevant experience in IT infrastructure and network support.
• Strong knowledge of LAN/WAN, TCP/IP, VLAN, Switching, Routing.
• Experience with Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, Entra ID.
• Experience with VMware and Hyper‑V virtualization.
• Familiar with firewall, VPN, backup and disaster recovery.
• ITSM and incident management experience.
• UAE-based candidates preferred; immediate joiners preferred.

Responsibilities

• Support enterprise LAN/WAN infrastructure and network operations.
• Troubleshoot TCP/IP, VLAN, switching, routing, and Wi‑Fi issues.
• Support DNS and DHCP services.
• Manage Windows Server and Active Directory environments.
• Provide support for Microsoft 365, Exchange Online, Teams, and Entra ID.
• Support VMware and Hyper‑V virtualization environments.
• Handle firewall and VPN‑related support.
• Support backup and disaster recovery operations.
• Manage ITSM processes, incident management, and technical troubleshooting.

Skills

LAN/WAN

TCP/IP

VLAN

Switching

Routing

Wi‑Fi

DNS

DHCP

Windows Server

Active Directory

Microsoft 365

Exchange Online

Teams

Entra ID

VMware

Hyper‑V

Firewall

VPN

Backup & Disaster Recovery

ITSM

Incident Management

Troubleshooting

Education

CCNA

Microsoft certifications

ITIL 4

VMware certifications

Tools

VMware

Hyper‑V

Windows Server

Active Directory

Microsoft 365

Job description

Location: Dubai, United Arab Emirates (Onsite)
Job Category: Information Technology (IT) & Software; Telecommunications
Experience: 4–7 Years
Openings: 1
Employment Type: Not specified

Job Overview

An urgent hiring opportunity is available for an L2 Infrastructure & Network Support Engineer in Dubai, UAE. The employer is seeking a professional with 4–7 years of experience in enterprise IT infrastructure and network operations.

The ideal candidate should have hands‑on experience with LAN/WAN, routing, switching, Windows Server, Active Directory, Microsoft 365, virtualization, firewalls, VPN, and IT service management.

Candidates currently based in the UAE are preferred. Immediate joiners and applicants with short notice periods are highly preferred.

Key Responsibilities

• Support enterprise LAN/WAN infrastructure and network operations.
• Troubleshoot TCP/IP, VLAN, switching, routing, and Wi‑Fi issues.
• Support DNS and DHCP services.
• Manage and support Windows Server and Active Directory environments.
• Provide support for Microsoft 365, Exchange Online, Teams, and Entra ID.
• Support VMware and Hyper‑V virtualization environments.
• Handle firewall and VPN‑related support.
• Support backup and disaster recovery operations.
• Manage ITSM processes, incident management, and technical troubleshooting.

Detailed daily duties and service-level responsibilities have not been specified by the employer.

Requirements & Qualifications

• 4–7 years of relevant experience in IT infrastructure and network support.
• Strong knowledge of:
  • LAN/WAN, TCP/IP, VLAN.
  • Switching and routing.
  • Wi‑Fi, DNS, and DHCP.
  • Windows Server and Active Directory.
  • Microsoft 365, Exchange Online, and Teams.
  • Entra ID.
  • VMware and Hyper‑V.
  • Firewall and VPN.
  • Backup and Disaster Recovery.
  • ITSM and Incident Management.
• Strong troubleshooting skills.
• UAE-based candidates preferred.
• Immediate joiners or candidates with short notice periods highly preferred.

Preferred Certifications:

• CCNA.
• Microsoft certifications.
• ITIL 4.
• VMware certifications.

Salary, Benefits & Career Growth

Salary details, employment benefits, and career development opportunities have not been specified. Candidates should confirm these details with the employer.

Employment Details

• Location: Dubai, UAE – Onsite
• Experience: 4–7 Years
• Openings: 1
• Joining: Immediate joiners preferred
• Candidate Preference: UAE-based applicants