Dubai IT Site Lead for Industrial Operations

Yello; Dubai; On-site; AED 420,000 - 750,000; Full time

Job summary

Yello is seeking an experienced IT leader to establish and run local IT operations at a new Dubai site, partnering with global technology teams.

You will own end-to-end service delivery for a large industrial site, acting as the primary escalation point for major incidents and driving governance, cybersecurity, and digital transformation initiatives. This role requires strong stakeholder management across site leadership and corporate IT.

Qualifications

• 10+ years IT experience with site IT operations and service delivery.
• Proven experience as IT Site Manager or similar in manufacturing/industrial environments.
• Experience managing budgets, assets, contracts and vendors.
• Strong stakeholder relationships with site leadership and corporate IT functions.
• Experience with ITIL processes, cybersecurity standards, audits and compliance.

Responsibilities

• Own end-to-end IT service delivery for a large industrial site and ensure reliable support for all business users.
• Act as the primary escalation point for major incidents, service issues and business-critical IT challenges.
• Manage local IT budgets, contracts, assets, service providers and operational expenditure.
• Drive compliance with corporate IT, cybersecurity, audit and governance requirements.
• Represent site requirements within regional and global IT organisations, coordinating infrastructure, applications, cybersecurity and digital transformation initiatives.

Skills

IT leadership

Stakeholder management

Budget management

Governance

Cybersecurity awareness

Tools

ITIL

Job description

Yello is seeking an experienced IT leader to establish and run local IT operations at a new Dubai site, partnering with global technology teams.

You will own end-to-end service delivery for a large industrial site, acting as the primary escalation point for major incidents and driving governance, cybersecurity, and digital transformation initiatives. This role requires strong stakeholder management across site leadership and corporate IT.