IT Site Manager (Industrial Operations)

Michael Page; Dubai; On-site; AED 350,000 - 520,000; Full time

Job summary

Michael Page is seeking an experienced IT leader for a new Dubai site. You will own end-to-end IT service delivery, act as escalation point for major incidents, and manage local budgets, contracts and assets.

The role requires strong governance, ITIL-aligned operations and collaboration with global technology teams. You will coordinate infrastructure, applications, cybersecurity, and digital transformation efforts, aligning with regional and corporate IT initiatives in a manufacturing/industrial

Qualifications

• 10+ years of IT experience with site operations and service delivery.
• Experience as IT Site Manager, IT Operations Manager, Infrastructure Manager or similar in manufacturing/industrial environments.
• Proven ownership of local IT budgets, vendors and governance activities.

Responsibilities

• Own end-to-end IT service delivery for the site and support business users.
• Act as primary escalation point for major incidents and IT challenges.
• Manage local IT budgets, contracts, assets, service providers, and OPEX.
• Ensure compliance with ITIL processes, cybersecurity standards, audits and governance.

Skills

IT Leadership

Stakeholder Management

ITIL

Cybersecurity

Budget Management

Job description

About Our Client

Our client is a leading international organisation operating complex industrial facilities across multiple regions. The business is investing in a new Dubai site and requires an experienced IT leader to establish and manage local IT operations while partnering with global technology teams.

Job Description

• Own end-to-end IT service delivery for a large industrial site, ensuring reliable support for all business users.
• Act as the primary escalation point for major incidents, service issues, and business-critical IT challenges.
• Manage local IT budgets, contracts, assets, service providers, and operational expenditure.
• Drive compliance with corporate IT, cybersecurity, audit, and governance requirements.
• Represent site requirements within regional and global IT organisations, coordinating infrastructure, applications, cybersecurity, and digital transformation initiatives.

The Successful Applicant

• Minimum 10 years' IT experience, including significant responsibility for site IT operations and service delivery.
• Proven experience as an IT Site Manager, IT Operations Manager, Infrastructure Manager, or similar role supporting a manufacturing, industrial, engineering, chemical, energy, logistics, or production environment.
• Demonstrated ownership of local IT budgets, vendors, assets, governance activities, and operational reporting.
• Strong track record of managing stakeholder relationships across site leadership teams and corporate IT functions.
• Experience working within structured enterprise environments with defined ITIL processes, cybersecurity standards, audits, and compliance requirements.

What's on Offer

• Opportunity to lead IT operations for a strategically important new facility in Dubai.
• Significant exposure to regional and global IT leadership and enterprise-wide technology programmes.