Dubai Hybrid Collections Specialist for Government Accounts

Hitachi Automotive Systems Americas, Inc.; Dubai; Hybrid; AED 89,000 - 179,000; Full time

Job summary

Hitachi Energy L.L.C. in Dubai seeks a Collection Specialist (UAE National) to manage and collect outstanding receivables from government customers, ensuring timely payments and maintaining professional relationships.

You will reduce financial risk, collaborate with Sales, CS and Finance, and support accounts receivable performance while adhering to local regulations and company policies.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 2–3 years in collections, AR, credit control, or similar finance function.
• Strong communication, negotiation, and interpersonal skills.
• Fluency in Arabic and English, written and spoken.

Responsibilities

• Engage with customers on overdue payments by phone and email.
• Negotiate payment arrangements and settlements per policy.
• Investigate and resolve billing issues and disputes.
• Maintain records of collection activities in ERP/CRM systems.
• Monitor accounts to identify potential credit risks and actions.
• Collaborate with Sales, CS and Finance to resolve collection issues.
• Prepare regular reports on aging, recovery, and balances.
• Ensure compliance with UAE collection laws and internal policies.
• Escalate high‑risk accounts when needed.
• Maintain professional relationships with customers.

Skills

Negotiation

Communication

Interpersonal skills

Excel

ERP systems

Attention to detail

Time management

Arabic-English bilingual

Education

Bachelor’s degree in Finance/Accounting/Business Administration

Tools

SAP

Oracle

Excel

Word

Outlook

Job description

Hitachi Energy L.L.C. in Dubai seeks a Collection Specialist (UAE National) to manage and collect outstanding receivables from government customers, ensuring timely payments and maintaining professional relationships.

You will reduce financial risk, collaborate with Sales, CS and Finance, and support accounts receivable performance while adhering to local regulations and company policies.