Dubai Front-of-House Captain — Lead Service Excellence

confidential; Dubai; On-site; AED 100,000 - 167,000; Full time

Job summary

Tanqeeb in Dubai is seeking a Restaurant Captain to coordinate floor operations, guide service staff, and ensure guests receive efficient and courteous dining service. The role focuses on maintaining high service standards and smooth collaboration with the kitchen.

You will lead front-of-house activities, supervise seating and service, and mentor new staff while ensuring guest satisfaction during peak periods.

Qualifications

• Excellent guest service and communication skills.
• Ability to lead and guide service team during peak hours.
• Strong organizational and multitasking abilities.

Responsibilities

• Coordinate daily front-of-house activities during assigned shifts.
• Allocate tables and service sections among staff.
• Welcome guests and assist with seating and service requirements.
• Monitor food and beverage service to maintain standards.
• Coordinate with kitchen on orders, timing and requests.
• Check table setup, cleanliness and dining-area presentation.
• Guide new team members on restaurant procedures and standards.
• Report operational issues to management.

Skills

Customer service

Team leadership

Front-of-house coordination

Job description

Tanqeeb in Dubai is seeking a Restaurant Captain to coordinate floor operations, guide service staff, and ensure guests receive efficient and courteous dining service. The role focuses on maintaining high service standards and smooth collaboration with the kitchen.

You will lead front-of-house activities, supervise seating and service, and mentor new staff while ensuring guest satisfaction during peak periods.