Guest Experience Specialist - Fine Dining & Room Service

Confidential Company; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Tanqeeb in Dubai, United Arab Emirates, seeks a courteous Food & Beverage server to deliver exceptional service to residents, friends and guests. You will present menus, take orders, and coordinate with the kitchen to ensure accurate deliveries.

The role requires strong guest service skills, reliability, flexibility with schedules, and adherence to hygiene standards to maintain top-tier service throughout the day.

Qualifications

• Proven experience in a 5-star hotel environment.
• Ability to multitask and work well under pressure.
• Reliable with a professional and friendly demeanor.
• Flexible with work schedules to ensure uninterrupted service.
• Knowledge of hygiene protocols and safety standards.
• Attend meetings and trainings when required.

Responsibilities

• Take and serve food and beverage orders according to standards.
• Present menus, answer questions, and take orders.
• Listen carefully to requests and confirm before proceeding.
• Handle service phone for resident requests and relay to Kitchen.
• Coordinate with Kitchen and deliver dishes to the correct areas.
• Maintain beverage service and setup per area standards.
• Refresh beverages and clear tables while monitoring guest needs.
• Assist with inventory, stock replenishment, and equipment storage.
• Manage room service orders and serve/clear as required.

Skills

Guest service

Multitasking

Attention to detail

Communication

Problem solving

Professional demeanor

Job description

Tanqeeb in Dubai, United Arab Emirates, seeks a courteous Food & Beverage server to deliver exceptional service to residents, friends and guests. You will present menus, take orders, and coordinate with the kitchen to ensure accurate deliveries.

The role requires strong guest service skills, reliability, flexibility with schedules, and adherence to hygiene standards to maintain top-tier service throughout the day.