Dubai Customer Service & Admin Executive

People; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

People Perfect Advisory is seeking a Customer Service Executive to join our dynamic team in Dubai. If you have a passion for HR and administration, this is a great opportunity to grow your career in a professional and fast-paced environment.

Attend inquiries via walk-in, phone, email or chat, ensuring clear information and achieving a minimum 10% conversion rate. You will manage office operations, support HR tasks, and maintain a professional front desk at all times.

Qualifications

• Bachelor's or Master's degree in a relevant field.
• 1–2 years UAE experience in customer service or office administration.
• Proficiency in MS Office and CRM tools.
• Strong verbal and written English communication skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Attend all incoming sales inquiries via walk-in, phone, email or chat.
• Provide information about products and strive for at least 10% customer conversion.
• Handle inquiries or complaints empathetically and follow up for resolution.
• Record interactions in Bitrix and analyze feedback for improvements.
• Coordinate with internal departments to relay customer requirements.
• Manage daily office operations and vendor coordination.
• Assist in scheduling meetings and maintaining records and documentation.
• Support HR/administrative functions and keep the front desk welcoming.

Skills

Customer service

CRM tools

MS Office

Communication

Organization

Education

Bachelor's or Master's degree (BBA/MBA preferred)

Tools

Bitrix

Job description

People Perfect Advisory is seeking a Customer Service Executive to join our dynamic team in Dubai. If you have a passion for HR and administration, this is a great opportunity to grow your career in a professional and fast-paced environment.

Attend inquiries via walk-in, phone, email or chat, ensuring clear information and achieving a minimum 10% conversion rate. You will manage office operations, support HR tasks, and maintain a professional front desk at all times.