Dubai Branch Operations & Growth Lead

Otis SE; Dubai Emirate; On-site; AED 420,000 - 620,000; Full time

Job summary

Otis L.L.C. in Dubai seeks an experienced operations leader to manage day-to-day branch activities, oversee field operations, sales and administration, and grow the equipment and service portfolio while delivering outstanding customer service.

The role requires a Bachelor in business administration, a track record of 10+ years in operations, and strong English communication; Arabic is a plus. You will align with Otis policies and drive performance across the branch.

Qualifications

• Bachelor’s degree in business administration/management or equivalent.
• Fluent written and spoken English; Arabic preferred.

Responsibilities

• Manage day-to-day operations for the branch, including field operations, sales and administration.
• Grow the new equipment and service sales portfolio within the branch while delivering high-quality customer service.
• Implement and monitor branch policies, procedures and controls to ensure quality and cost-effectiveness.

Skills

Fluent English

Arabic (preferred)

Education

Bachelor’s degree in business administration/management

CCM/CPM certification preferred

Job description

Otis L.L.C. in Dubai seeks an experienced operations leader to manage day-to-day branch activities, oversee field operations, sales and administration, and grow the equipment and service portfolio while delivering outstanding customer service.

The role requires a Bachelor in business administration, a track record of 10+ years in operations, and strong English communication; Arabic is a plus. You will align with Otis policies and drive performance across the branch.