Dubai Bilingual Customer Service & Logistics Manager

Le Chene; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

YTYCHEM INTERNATIONAL FZE in Dubai seeks a Customer Service Manager to oversee UAE operations, serving as the primary interface between clients and internal teams. You will lead customer service delivery, manage inquiries and issue resolution, liaise with warehouse, transport and operations, and maintain service standards and strong client relationships.

Fluent Chinese and English and excellent communication skills are essential.

Qualifications

• 4 years of experience in customer service or logistics.
• Fluent Chinese and English required.
• Strong communication and organisational skills.

Responsibilities

• Lead customer service delivery and coordination
• Manage customer enquiries and issue resolution
• Liaise with warehouse transport and operations
• Maintain service standards and client relationships

Skills

Customer service

Logistics

Bilingual Chinese/English

Job description

YTYCHEM INTERNATIONAL FZE in Dubai seeks a Customer Service Manager to oversee UAE operations, serving as the primary interface between clients and internal teams. You will lead customer service delivery, manage inquiries and issue resolution, liaise with warehouse, transport and operations, and maintain service standards and strong client relationships.

Fluent Chinese and English and excellent communication skills are essential.