Dubai-Based VP, Global Delivery & Operations (SaaS)

Gentrack Ltd (Global); Dubai; On-site; AED 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

Private medical insurance

Pension contributions

Further education support

Job summary

Veovo is seeking a visionary VP of Delivery and Operations to lead global delivery, service operations and P&L for our cloud-first SaaS platforms. You will sit on the senior leadership team, shape the operating model, and ensure capacity to meet demand across regions.

You’ll drive successful customer engagements, governance, and continuous improvement. You will manage a matrix team across regions and work closely with Regional GMs to back bids, guide bids and tenders, and support M&A integration

Qualifications

• Senior leadership of technology delivery and service management in a mission-critical domain (airports/aviation ideal).
• Experience running SaaS operations at scale with multi-million-dollar P&L responsibility.
• Proven track record leading global, matrix teams across time zones and cultures.

Responsibilities

• Own global delivery and service operations, ensuring profitable, high-quality delivery.
• Manage forecasting of revenue and costs, overseeing spend on people, cloud and third parties.
• Lead a global matrix team including Regional Heads of Delivery and Cloud Operations, and Delivery Factory.

Skills

Senior leadership

SaaS operations

P&L management

Global team leadership

C-level relationships

Strategic thinking

Emotional intelligence

Decision making

Education

Technical or engineering degree

Job description

Veovo is seeking a visionary VP of Delivery and Operations to lead global delivery, service operations and P&L for our cloud-first SaaS platforms. You will sit on the senior leadership team, shape the operating model, and ensure capacity to meet demand across regions.

You’ll drive successful customer engagements, governance, and continuous improvement. You will manage a matrix team across regions and work closely with Regional GMs to back bids, guide bids and tenders, and support M&A integration