Dubai-Based Event Operations Lead, MENA

Xsolla Inc.; Dubai; On-site; AED 90,000 - 150,000; Full time

Benefits offered by this job

Flexible time off

Private health insurance

Career development

Job summary

Xsolla Inc. is seeking an Event Operations Coordinator, MENA to join our Global Experiential Marketing team in Dubai. You will support deal processing, logistics, and organizer account management for events hosted at our new Dubai Expo venue.

The role requires detail-orientation and comfort managing multiple pipelines under tight deadlines. The position is on-site at the Dubai hub with regional travel of up to 15–20%.

Qualifications

• 2+ years of professional experience in events, marketing, or administrative coordination.
• Bachelor's degree in Marketing, Business Administration, Communications, or related field preferred.
• Strong organizational and administrative skills with excellent attention to detail.
• Proficiency in project management tools such as Jira, Asana, Monday.com, Atlassian Suite, and Google Workspace.

Responsibilities

• Support the Event Operations Manager in managing relationships with event organizers brought to the Xsolla Dubai Expo venue.
• Assist with deal processing for incoming event organizers, including contract paperwork, pricing documentation and onboarding materials.
• Support sales logistics for organizer accounts, including venue availability tracking, scheduling and coordination of requirements.
• Help maintain and update organizer account records and event budgets, ensuring costs are logged in the correct currency.
• Support hotel and travel logistics for staff and organizer representatives attending events.
• Assist with space planning and event set-up coordination within the Xsolla Expo venue.
• Support integrated marketing and social media campaigns for organizer-hosted events, including drafting copy and requesting graphics.
• Log Jira ticket requests to the in-house creative team with clear briefs and deadlines.
• Maintain the event roadmap tracker with organizer and sponsor information, dates and relevant links.
• Support on-site delivery of events, ensuring a positive experience for organizers, customers and partners.
• Support lead capture and ensure leads are logged with the CRM team in a timely manner.
• Assist with post-event follow-up, including organizer feedback surveys and gathering assets for reports.

Skills

Event coordination

Marketing coordination

Administrative support

Organizational skills

Education

Bachelor's degree

Tools

Jira

Asana

Monday.com

Google Workspace

Atlassian Suite

Job description

Xsolla Inc. is seeking an Event Operations Coordinator, MENA to join our Global Experiential Marketing team in Dubai. You will support deal processing, logistics, and organizer account management for events hosted at our new Dubai Expo venue.

The role requires detail-orientation and comfort managing multiple pipelines under tight deadlines. The position is on-site at the Dubai hub with regional travel of up to 15–20%.