Event Operations Coordinator, MENA

Xsolla Inc.; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Xsolla is seeking an Event Operations Coordinator, MENA, to join our Global Experiential Marketing team at our new Dubai hub and Expo venue. You will work closely with the Event Operations Manager, Marketing leaders, and the Global Head of Event Sales to support deal processes, sales logistics, and organizer accounts.

This role is in-office in Dubai with regional travel up to 15-20%, ideal for someone early-to-mid career in events looking to grow in a fast-paced, cross-functional environment.

Qualifications

• 2+ years of professional experience in events, marketing, or administrative coordination.
• Bachelor's degree in Marketing, Business Administration, Communications, or related field preferred.
• Strong organizational and administrative skills with excellent attention to detail.
• Proficiency in project management tools such as Jira, Asana, Monday.com, and Google Workspace.

Responsibilities

• Support the Event Operations Manager in managing relationships with event organizers.
• Assist with deal processing including contracts, pricing docs, and onboarding materials.
• Coordinate venue availability, scheduling, and organizer requirements.
• Maintain organizer accounts and event budgets across currencies.
• Arrange hotel and travel logistics for staff and organizers.
• Support space planning and event setup within the Xsolla Expo venue.
• Draft copy and request graphics for marketing campaigns.
• Log Jira tickets with clear briefs to the in-house team.
• Update the event roadmap with dates, sponsors, and relevant links.
• Assist with on-site delivery and post-event follow-up with surveys.

Skills

Organization

Attention to detail

Communication

Cross-functional collaboration

Education

Bachelor's degree in Marketing, Business Administration, Communications, or related field

Tools

Jira

Asana

Monday.com

Google Workspace

Job description

Job description

ABOUT YOU

We are looking for an Event Operations Coordinator, MENA who is trustworthy, self-driven, motivated, and accountable to join our Global Experiential Marketing team. The ideal candidate thrives in a fast-paced, highly collaborative, cross-functional and multicultural environment and is eager to help bring major global conference and event brands into Xsolla's new Dubai events hub and Expo venue.

You will work closely with the Event Operations Manager, the Director of Marketing EMEA and the Global Head of Event Sales to support the deal process, sales logistics and account management for event organizers hosted at the Xsolla Dubai Expo venue.

The right person for this role will be detail-oriented, dependable, and comfortable supporting multiple organizer accounts and deal pipelines under tight deadlines—an ideal role for someone early-to-mid career in events or account management who wants to grow with a new regional hub.

This role is in-office/on-site at Xsolla's new Dubai hub and will require regional travel of up to 15-20%.

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

For more information, visit xsolla.com.

Responsibilities

• Support the Event Operations Manager in managing relationships with event organizers being brought to the Xsolla Dubai Expo venue.
• Assist with deal processing for incoming event organizers, including contract paperwork, pricing documentation and onboarding materials.
• Support sales logistics for organizer accounts, including venue availability tracking, scheduling and coordination of requirements.
• Help maintain and update organizer account records and event budgets, ensuring costs are logged in the correct currency.
• Support hotel and travel logistics for staff and organizer representatives attending events.
• Assist with space planning and event set-up coordination within the Xsolla Expo venue.
• Support integrated marketing and social media campaigns for organizer-hosted events, including drafting copy and requesting graphics.
• Log Jira ticket requests to the in-house creative team with clear briefs and deadlines.
• Maintain the event roadmap tracker with organizer and sponsor information, dates and relevant links.
• Support on-site delivery of events, ensuring a positive experience for organizers, customers and partners.
• Support lead capture and ensure leads are logged with the CRM team in a timely manner.
• Assist with post-event follow-up, including organizer feedback surveys and gathering assets for reports.

Requirements

• 2+ years of professional experience in events, marketing, or administrative coordination.
• Bachelor's degree in Marketing, Business Administration, Communications, or related field preferred.
• Strong organizational and administrative skills with excellent attention to detail.
• Proficiency in project management tools such as Atlassian Suite, Jira, Asana, Monday.com, and the Google Workspace.

Preferred

• Experience in the video games, tech or software industry.
• Experience tracking budgets across multiple events or currencies.
• Knowledge of the Dubai/MENA events market.