Dubai-Based Customer Experience & Operations Coordinator

Tiger Recruitment Ltd.; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Tiger Recruitment Ltd. in Dubai is seeking a dedicated Customer Service & Operations Administrator to support daily order management and cross-functional teams in a fast-paced environment.

You will handle customer inquiries, process orders, coordinate with logistics partners, review PO accuracy, and maintain records in ERP systems, with a strong emphasis on accuracy and timely communication. Fluency in English and proficiency in MS Office (Outlook, Excel) are essential, with Navision/Salesforce

Qualifications

• Experience in customer service, operations or order management.
• Ability to coordinate with internal teams and external vendors.
• Excellent organisational skills with attention to detail.
• Proactive, communicator and team player with a can-do attitude.

Responsibilities

• Handle customer enquiries professionally and efficiently, with clear communication.
• Process customer orders from receipt to delivery.
• Review purchase orders for pricing, product info, and terms.
• Coordinate with internal teams to meet timelines.
• Liaise with freight forwarders for local and international shipments.
• Prepare shipping and export/import documents.

Skills

Customer service

Organisational skills

Multitasking

Communication

Attention to detail

Teamwork

Tools

Microsoft Office

Outlook

Excel

Navision

Salesforce

Job description

Tiger Recruitment Ltd. in Dubai is seeking a dedicated Customer Service & Operations Administrator to support daily order management and cross-functional teams in a fast-paced environment.

You will handle customer inquiries, process orders, coordinate with logistics partners, review PO accuracy, and maintain records in ERP systems, with a strong emphasis on accuracy and timely communication. Fluency in English and proficiency in MS Office (Outlook, Excel) are essential, with Navision/Salesforce