Document Controller - Construction and Design Documentation Job Snapshot
Role: Document Controller - Location: Dubai, United Arab Emirates - Industry: Construction - Function: Filing-Records Management - Experience: 3-5 years - Job Type: Full Time - Work Arrangement: On-site
Al-Futtaim is seeking an experienced Document Controller to manage project documentation, drawing records, and information distribution within its construction operations in Dubai, United Arab Emirates.
The role is responsible for maintaining an efficient document control system covering electronic and paper records. This includes receiving, registering, numbering, reviewing, issuing, distributing, and archiving project documents in accordance with established procedures and the Design Management Plan. Working closely with the Design Manager, designers, specialist suppliers, and project teams, the Document Controller will ensure that accurate and current information is available to authorized stakeholders. The position also involves supervising junior document control personnel, providing system training, resolving drawing management issues, and supporting compliance with quality, safety, and environmental requirements.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Construction
Function: Filing-Records Management
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full Time
Work Arrangement: On-site
Document Control and Information Management
- Manage the receipt, registration, movement, and distribution of incoming and outgoing documents in electronic and paper formats.
- Maintain an organized document control system for project correspondence, drawings, and other controlled information.
- Ensure documents follow established requirements for numbering, formatting, issuance, review, dispatch, recording, and archiving.
- Collate and monitor project information to support timely distribution to relevant personnel.
- Maintain accurate and up-to-date document registers and records.
- Ensure current information is available to project teams through approved document management procedures.
- Issue and distribute controlled copies of project information in accordance with the Design Management Plan.
- Maintain document traceability and support efficient retrieval of project records.
- Monitor document movements to ensure information is properly recorded and distributed.
Drawing Management and Design Coordination
- Review drawing information to confirm compliance with agreed document status and formatting requirements.
- Coordinate the controlled issuance and distribution of design drawings and related project documentation.
- Liaise with designers and specialist suppliers to resolve queries concerning document issuance and information availability.
- Maintain communication with relevant stakeholders regarding drawing records and document control procedures.
- Identify and troubleshoot problems affecting the drawing management system and associated equipment.
- Provide guidance to system users on document issuance procedures and methods of accessing information.
- Coordinate with the Design Manager on matters affecting design documentation and project information.
- Support the preparation of reports concerning project design performance.
Document Control Procedures and Governance
- Apply established document control procedures to maintain consistency across project records.
- Monitor compliance with approved document management standards and information-handling requirements.
- Periodically review document control procedures to identify necessary updates.
- Recommend procedural revisions and arrange authorization from relevant personnel before implementation.
- Ensure controlled information is managed according to applicable project requirements.
- Identify opportunities to improve document registration, distribution, accessibility, and recordkeeping.
- Support compliance with relevant procedural and legislative requirements.
Team Supervision and Training
- Supervise and manage junior Document Control staff.
- Coordinate document control activities to maintain accurate and timely information processing.
- Provide operational guidance to junior team members on document handling and system procedures.
- Train relevant participants, designers, and specialist suppliers in the use of the drawing management system.
- Explain approved methods for issuing, accessing, and managing controlled information.
- Support consistent application of document management procedures across relevant teams.
- Identify opportunities to improve departmental practices and staff capabilities.
Quality, Safety and Environmental Compliance
- Ensure document control activities comply with applicable safety, quality, and environmental procedures.
- Follow established operational controls and company requirements within Al-Futtaim Contracting (AFC).
- Support the maintenance of service quality through accurate documentation and effective information management.
- Promote adherence to relevant workplace safety and environmental standards.
- Identify procedural concerns that may affect compliance or operational effectiveness.
- Contribute to continuous improvement activities that support safe and efficient business operations.
Continuous Improvement and Operational Support
- Review existing document management practices and recommend practical improvements.
- Identify opportunities to strengthen workflow efficiency, information accuracy, and document accessibility.
- Support improvements that benefit Al-Futtaim and its employees.
- Work with the Design Manager to provide relevant information on project design performance.
- Maintain effective communication with internal project teams and external stakeholders.
- Assist with other reasonable duties assigned by the Line Manager.
Required Skills and Competencies
- Strong document management and organizational skills.
- Good understanding of electronic and paper-based document control procedures.
- Ability to maintain accurate registers and manage controlled project information.
- Intermediate proficiency in Microsoft Excel, Outlook, and Word.
- Experience working with drawing management systems and project documentation.
- Ability to check drawing information for correct status and format.
- Strong communication and coordination skills when dealing with designers and specialist suppliers.
- Ability to supervise and train junior document control personnel.
- Effective problem-solving skills for addressing document management system issues.
- Attention to detail and commitment to accurate recordkeeping.
- Ability to manage multiple documentation requirements and competing priorities.
- Understanding of procedural compliance and continuous improvement practices.
Qualifications and Experience
- Diploma or Degree in Information Management or a related discipline.
- 3-5 years of experience in the construction business.
- Intermediate IT proficiency, particularly in Microsoft Excel, Outlook, and Word.
- Practical understanding of document control processes and construction project documentation.
- Ability to manage drawing records, information distribution, and document management systems.
- Strong organizational, communication, and coordination capabilities.
Professional and Behavioral Competencies
- Deliver responsive service and maintain positive working relationships.
- Collaborate effectively across departments and organizational boundaries.
- Manage complex documentation requirements with accuracy and consistency.
- Influence and communicate effectively with colleagues and external stakeholders.
- Take initiative when identifying operational concerns or improvement opportunities.
- Maintain a results-oriented approach to assigned responsibilities.
- Engage effectively with leadership and project management teams.
- Support the development of junior employees through guidance and training.
- Adapt to changing project requirements and operational priorities.
- Demonstrate self-awareness and professional accountability.
Working Relationships
The Document Controller will coordinate regularly with the Design Manager, project teams, junior document control personnel, designers, and specialist suppliers. The role requires consistent communication to ensure that project information is correctly issued, recorded, distributed, and accessible when required. Effective document control will support design coordination, reliable project information management, and compliance with established construction procedures.
About Al-Futtaim Real Estate and Contracting
Al-Futtaim Real Estate is part of Al-Futtaim Group and has more than six decades of experience in real estate development and asset management. The business plans, develops, and manages projects across the Middle East and North Africa, with a diversified, multi-billion-dollar portfolio covering residential and commercial properties, shopping malls, hospitality, healthcare, infrastructure, education, and industrial assets. Its flagship mixed-use communities include Dubai Festival City and Cairo Festival City. Al-Futtaim Real Estate also oversees Al-Futtaim Contracting, an integrated specialist division operating across the United Arab Emirates, Saudi Arabia, Qatar, and Egypt. With more than 50 years of experience, Al-Futtaim Contracting delivers construction, engineering, technology, and facilities management solutions. As part of the wider Al-Futtaim Group, the business supports long-term development, operational quality, and continuous improvement across its projects and services.