Distribution Manager – Luxury Resort Revenue & OTA Strategy

One&Only Resorts; Dubai; On-site; AED 300,000 - 540,000; Full time

Job summary

One&Only Royal Mirage in Dubai seeks a Distribution Manager to lead the implementation of distribution channels and drive revenue management initiatives across CRS, GDS, OTAs and tour operators. You will optimize rate parity, build analytics, and collaborate with Sales, Marketing and Front Desk to maximize occupancy and revenue.

The role requires strong knowledge of CRS systems, SynXis and OPERA Cloud, plus excellent data skills and a proactive, independent work style in a fast-paced luxury

Qualifications

• At least 3 years’ experience in a managerial position.
• Solid knowledge of Central Reservation Systems, Interfaces, onward distribution platforms and OTA extranets.
• Experience with SynXis and OPERA Cloud is a plus.
• Skilled in analysis, problem solving and decision making.
• Above average Excel knowledge; extremely comfortable compiling and manipulating data.
• Business Analytics is a plus.
• Must be a fast learner and able to work under pressure and must work independently.
• Time management and attention to detail.
• Good communication skills to collaborate with colleagues in Sales, Marketing, Communication & Revenue Management as well as Front Desk team.

Responsibilities

• System set up and maintenance for ancillaries related systems.
• Maintain partner implementation tracking sheet up to date with all related accurate information.
• Manage of OTAs content and strategies implementation, based on reporting insights.
• Training sales and front office teams to understand revenue management principles and the roles they play.
• Keep Training material up to date and provide a training platform, to an enlarged audience.
• Provide guidance and support to hotel colleagues on revenue management processes and procedures.
• Conduct training sessions to enhance revenue awareness and understanding across the organization.
• Manage Distribution Systems to anticipate business at risk and act accordingly.
• Optimize distribution channels and maintain rate parity across channels.
• Business Analytics application for comprehensive reporting and decision-making.
• Foster a collaborative and high-performance revenue culture across related areas.
• Staying abreast of industry and local market trends.
• Build and manage database information for CRS, GDS, PMS and OTAs
• Manage and monitor rate parity across all channels though Distribution Intelligence Tool and work closely with Sales to ensure channel agnostic approach and enforce parity.
• Manage the implementation of OTA’s, tour operators & DMC’s on various distribution platforms
• Develop distribution system standards and procedures, e.g. rate code and room type set up, rate loading form, etc
• Identifying best opportunity and best technical ways for reservations direct delivery into PMS / CRS for Tour Operators / DMCs, third-party websites, and external guests and drive implementation.
• Maintaining high standards of data quality through system maintenance and audits.
• Keep close relationships and collaboration with third parties’ partners, developing revenue strategies.
• Manage Distribution Channels Daily operation, set targets and timelines for implementation tasks as well as any troubleshooting and hotel assistance. Control work evolution and assess change in planning.

Skills

Central Reservation Systems

Onward distribution platforms

OTA extranets

SynXis

OPERA Cloud

Excel

Data analysis

Revenue management

Tools

SynXis

OPERA Cloud

Excel

Job description

One&Only Royal Mirage in Dubai seeks a Distribution Manager to lead the implementation of distribution channels and drive revenue management initiatives across CRS, GDS, OTAs and tour operators. You will optimize rate parity, build analytics, and collaborate with Sales, Marketing and Front Desk to maximize occupancy and revenue.

The role requires strong knowledge of CRS systems, SynXis and OPERA Cloud, plus excellent data skills and a proactive, independent work style in a fast-paced luxury