Manager, Distribution

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 279,000 - 446,000; Full time

Job summary

Kerzner International Limited seeks a Distribution Manager to optimize the hotel’s distribution ecosystem, ensuring accurate availability, rates, and inventory across all channels. The role focuses on CRS, GDS, OTA and third‑party platforms while aligning with Revenue Management, Reservations, Sales, Marketing and Kerzner Corporate teams to support commercial goals.

3-5 years in hotel distribution or e-commerce is required, with strong CRS/GDS/OTA knowledge, advanced Excel, and ability to manage

Qualifications

• 3-5 years experience in hotel distribution, revenue management or e-commerce within upscale/luxury environment.
• Strong hands-on knowledge of CRS, PMS, GDS, channel managers, OTA extranets and booking engines.
• Advanced Excel knowledge; able to compile and manipulate data.

Responsibilities

• Optimize the hotel's distribution ecosystem to maximize revenue across all channels.
• Ensure rate parity and monitor performance with corporate tools.
• Audit connectivity between PMS, CRS, GDS, OTAs and third‑party platforms to minimize revenue loss.

Skills

Data analysis

Revenue management

Problem solving

Decision making

Communication

Tools

CRS

GDS

SynXis

OPERA Cloud

OTA Extranets

Booking Engines

Job description

The Distribution Manager is responsible for optimizing the hotel s distribution ecosystem to ensure accurate availability rates and inventory across all channels while maximizing revenue channel efficiency and profitability The role owns the integrity and performance of CRS GDS OTA and third-party distribution channels and works closely with Revenue Management Reservations Sales Marketing and Kerzner Corporate teams to ensure distribution strategy supports the hotel s overall commercial objectives

Key Duties and Responsibilities

Effective strategy implementation for optimal restaurant revenue performance Build and manage database information for CRS GDS PMS and OTAs Manage the implementation of OTA s tour operators amp DMC s on various distribution platforms Ensure rate parity across channels and partners with daily monitoring in support with corporate tools Monitor competitors performance including pricing strategies and product improvement Develop distribution system standards and procedures e g rate code and room type set up rate loading form etc System set up and maintenance for ancillaries related systems Ensure booking systems and team efficiencies to ensure desired capture ratios through reservation channels Ensures optimal use of various distribution channels available for the property to produce the maximum yield Keep timely records of lost businesses and formulate plans Close collaboration with Sales amp Marketing teams to ensure up to date content across platforms Identifying best opportunity and best technical ways for reservations direct delivery into PMS CRS for Tour Operators DMCs third-party websites and external guests and drive implementation Own and continuously audit connectivity between PMS CRS GDS booking engine OTAs and third-party distribution platforms proactively identifying mapping inventory rate or interface failures that may result in revenue loss or guest booking friction Maintain partner implementation tracking sheet up to date with all related accurate information Keep close relationships and collaboration with third parties partners developing revenue strategies Manage of OTAs content and strategies implementation based on reporting insights Training sales and front office teams to understand revenue management principles and the roles they play Keep Training material up to date and provide a training platform to an enlarged audience Provide guidance and support to hotel colleagues on revenue management processes and procedures Conduct training sessions to enhance revenue awareness and understanding across the organization Manage Distribution Channels Daily operation set targets and timelines for implementation tasks as well as any troubleshooting and hotel assistance Control work evolution and assess change in planning Manage Distribution Systems to anticipate business at risk and act accordingly Assisting in the development and execution of the Strategic Business Plan and the annual operating budget for the hotel Business Analytics application for comprehensive reporting and decision-making Foster a collaborative and high-performance revenue culture across related areas Staying abreast of industry and local market trends

3-5 years' experience in hotel distribution, revenue management or e-commerce within an upscale/luxury environment. Strong hands-on knowledge of CRS, PMS, GDS, channel managers, OTA extranets and booking engines. Solid knowledge of Central Reservation Systems, Interfaces, onward distribution platforms and OTA extranets. Experience with SynXis and OPERA Cloud is preferred. Skilled in analysis, problem solving and decision making. Advanced Excel knowledge; extremely comfortable compiling and manipulating data. Business Analytics is a plus. Must be a fast learner and able to work under pressure. Must work independently. Time management and attention to detail. Good communication skills to collaborate with colleagues in Sales, Marketing & Revenue Management