Director of Sales (HOD)

Kempinski Hotel; Dubai; On-site; AED 350,000 - 450,000; Full time

Job summary

Kempinski Hotel in Dubai is seeking a Director of Sales to lead and motivate the sales team, driving revenue and upholding Kempinski standards of luxury hospitality.

You will prepare budgets, deliver regular reports, set targets, manage key accounts, and coordinate with departments. The role requires UAE driving licence and luxury hospitality experience.

Qualifications

• Strong Luxury background.
• Minimum 2 to 3 years experience in a similar role.
• UAE Driving licence.
• Degree/Diploma in Hotel Management / Business Administration.
• Strong knowledge of Opera & Microsoft Office.
• Understands the local & international culture and have worked in the region.
• Role reports directly to the General manager.

Responsibilities

• Lead the sales team to achieve revenue targets and surpass annual goals.
• Assist with annual budget preparation and forecasts.
• Prepare sales call schedules, calls reports and monthly sales team reports.
• Ensure sales targets and personal plans with incentives.
• Coordinate cross-selling with other Kempinski Hotels.
• Respond to inquiries within 24 hours and greet site inspections.
• Attend revenue meetings and manage key accounts.
• Contracting and negotiations to ensure optimum yield.

Skills

Luxury background

Sales experience 2-3 years

UAE Driving licence

Opera

Microsoft Office

Cultural awareness UAE

Result oriented

Education

Degree/Diploma in Hotel Management / Business Administration

Tools

Opera

Microsoft Office

Job description

The Director of Sales will lead direct and motivate the sales team to consistently achieve and surpass annual revenue targets This role assumes full management responsibility for all departmental operations ensuring strict adherence to quality guidelines and hotel standards while actively supporting the hotel s mission vision and strategic objectives Assist with the preparation of the annual budget by providing statistics and forecasts of account productions Prepare and submit relevant administration in a timely and accurate manner such as sales call schedules sales call reports and monthly reports of the sales team to the General Manager Ensure all Sales personnel have sales targets personal sales plans and a personal incentive Formulate strategies in order to run an effective Sales team Monitor all outstanding balances on all department accounts and follow up with all professional sales team members in a timely manner Work closely with all professional sales team members in the preparation of personal sales goals on a monthly quarterly and annual basis and complete a report and analysis at the end of each month Promote the action of cross selling of other Kempinski Hotels with all sales colleagues Responsible for ensuring all enquires are responded to within 24 hours Responsible for greeting all site inspections at the Hotel Be aware of all market trends and check with General Manager for urgent action Attend the international fairs road shows maintain and build strong relations during these events Responsible for key account management on an assigned account base or geographic areas ensuring revenue maximization achievement of personal targets and increasing fair market share versus competitor set Responsible for prospecting new accounts Attend weekly revenue meeting To prepare weekly activities and plan for the upcoming week Conduct site inspections Follow up of tentative bookings in the assigned markets Detailed knowledge of competitor set Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel Responsible for timely contracting from the client base responsible for SMART contracting to ensure optimum yielding during annual rate negotiations Execute sales actions within set cost budget structure.

Requirements

Strong Luxury background Minimum 2 to 3 years experience in a similar role UAE Driving licence Degree/Diploma in Hotel Management / Business Administration Strong knowledge of Opera & Microsoft Office Understands the local & international culture and have worked in the region Should be result & quality driven. Role is reporting directly to the General manager.