Director of Sales (HOD)

Kempinski Hotels SA; Dubai; Vor Ort; AED 350.000 - 550.000; Vollzeit

Zusammenfassung

Kempinski Hotels in Dubai seeks a Director of Sales (HOD) to lead the sales and marketing team, drive revenue growth, and ensure hotel standards are maintained while supporting the brand strategy. Reporting to the General Manager, you will set targets, prepare forecasts, and build key accounts across regional markets.

The role requires luxury hospitality experience, a UAE driving license, and a degree in Hotel Management or Business Admin.

Qualifikationen

• Strong luxury hospitality background.
• Minimum 2 to 3 years’ experience in a similar role.
• UAE driving licence.
• Degree/Diploma in Hotel Management / Business Administration.
• Strong knowledge of Opera & Microsoft Office.

Aufgaben

• Assist with annual budget preparation by forecasting account productions.
• Prepare sales call schedules, reports, and monthly sales team reports.
• Ensure sales targets and personal sales plans with incentives.
• Formulate strategies to run an effective Sales team.
• Monitor balances on department accounts and follow up with team members.
• Collaborate with sales team on monthly/quarterly/annual goals and reporting.
• Promote cross selling across Kempinski Hotels.
• Respond to inquiries within 24 hours.
• Greet site inspections at the hotel.
• Stay aware of market trends and act on urgent needs.
• Attend international fairs and road shows; build relationships.
• Manage key accounts to maximize revenue and market share.
• Prospect new accounts and prepare weekly activity plans.
• Conduct site inspections and follow up tentative bookings.
• Maintain knowledge of competitor set and hotel services.
• Contract timely with clients; pursue SMART contracting for yield.

Kenntnisse

Luxury background

Sales leadership

UAE market

Opera

Microsoft Office

Ausbildung

Degree/Diploma in Hotel Management / Business Administration

Tools

Opera

Microsoft Office

Jobbeschreibung

Director of Sales (HOD)

Application Deadline: 30 November 2026

Department: Sales & Marketing

Employment Type: Permanent - Full Time

Location: United Arab Emirates - Dubai

Reporting To: General Manager

Description

The Director of Sales will lead, direct, and motivate the sales team to consistently achieve and surpass annual revenue targets. This role assumes full management responsibility for all departmental operations, ensuring strict adherence to quality guidelines and hotel standards while actively supporting the hotel’s mission, vision, and strategic objectives.

Key Responsibilities

• Assist with the preparation of the annual budget by providing statistics and forecasts of account productions.
• Prepare and submit relevant administration in a timely and accurate manner such as sales call schedules, sales call reports, and monthly reports of the sales team to the General Manager.
• Ensure all Sales personnel have sales targets, personal sales plans and a personal incentive.
• Formulate strategies in order to run an effective Sales team.
• Monitor all outstanding balances on all department accounts and follow up with all professional sales team members in a timely manner.
• Work closely with all professional sales team members in the preparation of personal sales goals on a monthly, quarterly and annual basis and complete a report and analysis at the end of each month.
• Promote the action of cross selling of other Kempinski Hotels with all sales colleagues.
• Responsible for ensuring all enquires are responded to within 24 hours.
• Responsible for greeting all site inspections at the Hotel.
• Be aware of all market trends and check with General Manager for urgent action.
• Attend the international fairs, road shows maintain and build strong relations during these events.
• Responsible for key account management on an assigned account base or geographic areas ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts.
• Attend weekly revenue meeting
• To prepare weekly activities and plan for the upcoming week.
• Conduct site inspections.
• Follow up of tentative bookings in the assigned markets.
• Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Execute sales actions within set cost budget structure.

Job Requirements

• Strong Luxury background
• Minimum 2 to 3 years’ experience in a similar role
• UAE Driving licence
• Degree/Diploma in Hotel Management / Business Administration
• Strong knowledge of Opera & Microsoft Office
• Understands the local & international culture and have worked in the region
• Should be result & quality driven.
• Role is reporting directly to the General manager.

About Kempinski

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.