Digital Marketing & E-Commerce Operations Supervisor

Confidential Company; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Confidential Company in Dubai is seeking a seasoned Digital Marketing & E-commerce Lead to supervise a growing team and drive performance across Amazon Seller Central, Noon and other platforms.

You will manage tasks, monitor campaigns, review deliverables, and report updates to management, while coordinating with design and analytics staff. On-site, full-time role in Dubai with UAE-based relocation consideration.

Qualifications

• 4-8+ years of relevant experience in digital marketing, e-commerce, or marketplace operations.
• Strong hands-on experience with Amazon Seller Central and/or Vendor Central.
• Amazon PPC and advertising experience is a major advantage.
• Hands-on Amazon Advertising/PPC experience: Sponsored Products, Sponsored Brands, Sponsored Display, optimization, keyword targeting, bids/budgets, ACOS/ROAS analysis.
• Previous team leadership or supervisory experience is preferred.
• Good understanding of digital marketing, e-commerce, and performance analytics.
• Strong organizational, problem-solving and follow-up skills.
• Excellent spoken and written English.
• Must be willing to work full-time on-site in Dubai.

Responsibilities

• Supervise and coordinate the daily work of the digital marketing and e-commerce team.
• Assign and track tasks, priorities and deadlines.
• Follow up with team members proactively and ensure work is completed on schedule.
• Review completed work and quality, not just completion.
• Identify delays or underperformance and take follow-up actions.
• Maintain a clear task-management and reporting system with responsibilities, deadlines, status and results.
• Provide concise daily and weekly updates to management on work status and blockers.
• Coordinate activities across Amazon, Noon and other platforms.
• Monitor digital marketing activities: SEO, paid ads, listings, campaigns, performance.
• Review marketplace performance: sales trends, advertising, inventory, pricing, promotions.
• Coordinate with designers, marketplace executives, SEO staff and others.
• Identify problems early and propose solutions.
• Handle routine issues and elevate strategic decisions as needed.
• Help improve internal processes, reporting, accountability and productivity.

Skills

Digital marketing

E-commerce operations

Amazon Seller Central/Vendor Central

Amazon PPC/Advertising

Team leadership

Performance analytics

Excel & reporting

English proficiency

Education

Bachelor's degree in Marketing/Business

Tools

Google Ads

Meta Ads

Shopify

Google Analytics

Job description

Key Responsibilities

• Supervise and coordinate the daily work of the existing digital marketing and e-commerce team
• Assign and track tasks, priorities and deadlines
• Follow up with team members proactively and ensure work is completed on schedule
• Review completed work rather than simply accepting that a task is done
• Identify delays, problems and underperformance and take appropriate follow-up action
• Maintain a clear task-management and reporting system showing responsibilities, deadlines, status and results
• Provide concise daily and weekly updates to management covering completed work, pending tasks, overdue items, problems and matters requiring management decisions
• Coordinate activities across Amazon, Noon and other e-commerce platforms
• Monitor digital marketing activities including SEO, paid advertising, marketplace advertising, content, listings, promotions and campaign performance
• Review marketplace performance including sales trends, advertising performance, inventory availability, pricing, listings and promotional opportunities
• Coordinate with graphic designers, marketplace executives, SEO digital marketing staff and other team members
• Identify operational or marketing problems before they become serious and propose solutions
• Handle routine operational issues independently and elevate important commercial or strategic decisions to management
• Help improve internal processes, reporting, accountability and overall team productivity

Qualifications and Experience

• 4-8+ years of relevant experience in digital marketing, e-commerce, or marketplace operations
• Strong hands-on experience with Amazon Seller Central and/or Vendor Central
• Amazon PPC and advertising experience is a major advantage
• Hands-on Amazon Advertising/PPC experience is a major advantage, including Sponsored Products, Sponsored Brands and Sponsored Display, campaign optimization, keyword targeting, bids/budgets and ACOS/ROAS analysis
• Previous team leadership or supervisory experience is strongly preferred
• Good understanding of digital marketing, e-commerce, and performance analytics
• Strong organizational, problem-solving, and follow-up skills
• Good Microsoft Excel and reporting skills
• Excellent spoken and written English
• Ability to manage multiple tasks, ensure accountability, and work independently
• Must be willing to work full-time on-site in Dubai
• UAE based and overseas candidates willing to relocate may apply

Education

• A Bachelor's degree in Marketing, Business, E-commerce, Management, or a related field is preferred
• Relevant practical experience will also be considered

Preferred Skills

• Experience with Noon marketplace operations and advertising
• Knowledge of Google Ads, Meta Ads, SEO, Shopify, Google Analytics, and performance marketing
• Ability to evaluate team performance, verify deliverables, and supervise technical specialists effectively
• Previous experience managing a digital marketing/e-commerce team, assigning tasks, tracking deadlines, and ensuring accountability is strongly preferred