Desert Spa Concierge & Guest Experience

Aldhafra Resort, Vignette Collection by IHG; Abu Dhabi; On-site; AED 30,000 - 67,000; Full time

Job summary

Aldhafra Resort, a Vignette Collection by IHG property in Abu Dhabi, seeks a Spa receptionist to manage front-desk tasks, greet guests, schedule treatments, and process payments. You will uphold warm hospitality and assist guests in planning their spa experiences.

The role requires a Diploma/Degree in hospitality, excellent communication, and calm, professional conduct under pressure, with growth opportunities within Aldhafra Resort and Aldar Hospitality.

Qualifications

• Diploma / Degree in hospitality with previous hotel experience.
• Excellent written and verbal communication skills.
• Strong computer software proficiency.
• Able to handle cash and credit card transactions.
• Stay calm, polite and patient in stressful situations.

Responsibilities

• As a Spa receptionist, you will be responsible for ensuring that all Spa-related tasks at the reception are carried out efficiently and promptly.

Skills

Communication skills

Computer skills

Cash handling

Customer service

Education

Diploma/Degree in Hospitality

Job description

Aldhafra Resort, a Vignette Collection by IHG property in Abu Dhabi, seeks a Spa receptionist to manage front-desk tasks, greet guests, schedule treatments, and process payments. You will uphold warm hospitality and assist guests in planning their spa experiences.

The role requires a Diploma/Degree in hospitality, excellent communication, and calm, professional conduct under pressure, with growth opportunities within Aldhafra Resort and Aldar Hospitality.