Hostess

Aldhafra Resort; Abu Dhabi; On-site; AED 48,000 - 72,000; Full time

Job summary

Aldhafra Resort is seeking a Hostess to greet guests, manage reservations and seating plans, and ensure a smooth, courteous guest experience. You will be the first point of contact, reflecting the resort’s welcoming, family-friendly environment.

Ideal candidates have hospitality or customer service experience, excellent English communication, a professional appearance, and strong organizational skills for a fast-paced setting in Abu Dhabi’s desert retreat.

Qualifications

• Previous experience in hospitality or customer service is an advantage.
• Excellent communication and interpersonal skills.
• Professional appearance and a friendly, approachable demeanor.
• Strong organizational and multitasking abilities.
• Ability to remain calm and courteous in a fast-paced environment.
• Familiarity with reservation software, POS systems & MS Office is an advantage.
• Excellent command of the English language, both spoken and written.
• Multiple language ability is considered an additional advantage.

Responsibilities

• Greet guests and be the first point of contact.
• Manage reservations and seating plans.
• Ensure smooth guest flow throughout service.
• Provide an efficient and courteous guest experience.

Skills

Hospitality experience

Communication skills

Professional appearance

Organization

Calm under pressure

Reservation software

MS Office

English proficiency

Multilingual advantage

Tools

Reservation software

POS systems

MS Office

Job description

Aldhafra Resort, a serene desert retreat, is nestled on the edge of the Rub’ al Khali, the world’s largest uninterrupted sand desert, just a short distance from the heart of Abu Dhabi. Blending the natural beauty of the desert with warm hospitality, the resort offers a welcoming escape for families, couples, and adventure seekers alike. With comfortable accommodations, a variety of dining options, and engaging activities, Aldhafra Resort provides a relaxing and memorable experience in a truly unique setting.

As part of Aldar Hospitality and brought to life by the vision of Aldar Group, Aldhafra Resort reflects a commitment to creating meaningful destinations. Thoughtfully designed with sustainability and cultural authenticity in mind, the resort embraces the charm of the desert while ensuring a comfortable and enjoyable stay for guests of all ages. With Aldar Hospitality’s dedication to exceptional service, Aldhafra Resort is an ideal getaway for those looking to unwind, explore, and connect with nature.

About the Job

As a Hostess, you will be the first point of contact for guests and play a key role in creating a welcoming and exceptional guest experience. Responsible for greeting guests, managing reservations and seating plans, and ensuring smooth guest flow throughout service. Always ensuring an efficient and courteous experience.

About You

• Previous experience in hospitality or customer service is an advantage.
• Excellent communication and interpersonal skills
• Professional appearance and a friendly, approachable demeanour
• Strong organizational and multitasking abilities
• Ability to remain calm and courteous in a fast-paced environment
• Familiarity with reservation software, POS systems & MS Office is an advantage
• Excellent command of the English language, both spoken and written.
• Multiple language ability is considered an additional advantage
• Committed, reliable, flexible, and confident.

Shape Your Career with Aldhafra Resort

Join the team at Aldhafra Resort, a welcoming, family-friendly destination in the heart of the desert. Be part of creating memorable experiences for our guests while growing your career in a warm and supportive environment.

Equal Opportunity Statement

Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.