Spa Guest Experience Specialist

Sheraton; Abu Dhabi; On-site; AED 45,000 - 78,000; Full time

Job summary

Sheraton in Abu Dhabi seeks a Spa Specialist to support spa operations and deliver a memorable guest experience. You will promote spa services and retail, schedule reservations, check guests in, and process payments, ensuring smooth transactions and a welcoming atmosphere.

The role emphasizes professional appearance, safety, and adherence to policies, with hands-on use of reservation software and teamwork across departments.

Qualifications

• High school diploma or GED is required.
• No related work experience needed.
• No supervisory experience required.
• License or certification: None.

Responsibilities

• Promote spa services or retail to guests.
• Schedule reservations and confirm appointments.
• Check guests in and process payments.
• Provide answers about services and offerings.

Skills

Guest service

Cash handling

Reservation software

Retail promotion

Education

High school diploma or GED

Job description

Sheraton in Abu Dhabi seeks a Spa Specialist to support spa operations and deliver a memorable guest experience. You will promote spa services and retail, schedule reservations, check guests in, and process payments, ensuring smooth transactions and a welcoming atmosphere.

The role emphasizes professional appearance, safety, and adherence to policies, with hands-on use of reservation software and teamwork across departments.