Dental Receptionist

Confidential Careers; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Dr. Adeba Clinic in Dubai is seeking a friendly Dental Receptionist to welcome patients and manage the front desk in a technology-driven clinic. You will handle appointments, billing inquiries, and basic marketing tasks to support patient flow.

The role requires a high school diploma, familiarity with dental terminology, and experience as a receptionist. Arabic language skills are preferred, and you must have a residence visa.

Qualifications

• High school diploma or equivalent; certification in office administration is a plus.
• Experience as a dental or medical receptionist preferred.
• Knowledge of dental terminology and insurance procedures is an advantage.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Answer calls, respond to inquiries, and manage patient communication via email or messages.
• Schedule, confirm, and reschedule patient appointments.
• Manage patient check-in and check-out processes.
• Maintain the cleanliness and organization of the reception area.
• Register new patients and update existing records; verify information and insurance details.
• Process payments, issue receipts, and handle billing inquiries.
• Coordinate with dental staff to ensure smooth patient flow.

Skills

Marketing

Customer service

Communication

Arabic language

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Job description

At Dr. Adeba Clinic, we are redefining the standards of modern dental care through precision, compassion, and innovation. Our state-of-the-art clinic is designed to deliver exceptional patient experiences in a warm, welcoming, and technology-driven environment. We combine advanced digital dentistry, evidence-based practices, and personalized care to ensure every smile receives the attention it deserves. Led by a team of skilled professionals committed to clinical excellence and continuous growth, Dr. Adeba Clinic is not just a workplace — it’s a place where talent, passion, and purpose come together to create healthier, more confident smiles every day.

The Dental Receptionist is the first point of contact for patients and visitors. They are responsible for creating a welcoming environment, managing the front desk, coordinating appointments, handling administrative duties, and ensuring the smooth daily operation of the dental clinic along with basic Marketing knowledge.

Job Responsibilities

Front Desk Operations

• Greet and welcome patients in a friendly and professional manner.


• Answer phone calls, respond to inquiries, and manage patient communication via email or messages.


• Schedule, confirm, and reschedule patient appointments.


• Manage patient check-in and check-out processes.


• Maintain the cleanliness and organization of the reception area.

Patient Administration

• Register new patients and update existing patient records.


• Verify patient information and dental insurance details.


• Collect payments, issue receipts, and manage billing inquiries.


• Prepare and manage patient charts and documentation.


• Coordinate with dental staff to ensure smooth patient flow.

Financial & Insurance Duties

• Process insurance claims and pre-authorizations.


• Track outstanding balances and follow up on overdue accounts.


• Assist patients with insurance and payment-related questions.

Communication & Coordination

• Liaise between patients and dental staff to ensure efficient service.


• Communicate daily schedules and updates to the dental team.


• Handle patient complaints or issues with professionalism and care.

Job Specification -

• Educational Qualifications- High school diploma or equivalent (additional certification in office administration is a plus).


• Previous experience as a dental or medical receptionist preferred.


• Knowledge of dental terminology and insurance procedures an advantage.


• Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft, or similar).


• Must have some marketing skills like callings and basic promotion strategies.


• Arabic Language is preferred


• with Own Residence Visa

Clinic Location

- Azizi Riviera