Dental Receptionist & Patient Experience Coordinator

Confidential Careers; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Dr. Adeba Clinic in Dubai is seeking a friendly Dental Receptionist to welcome patients and manage the front desk in a technology-driven clinic. You will handle appointments, billing inquiries, and basic marketing tasks to support patient flow.

The role requires a high school diploma, familiarity with dental terminology, and experience as a receptionist. Arabic language skills are preferred, and you must have a residence visa.

Qualifications

• High school diploma or equivalent; certification in office administration is a plus.
• Experience as a dental or medical receptionist preferred.
• Knowledge of dental terminology and insurance procedures is an advantage.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Answer calls, respond to inquiries, and manage patient communication via email or messages.
• Schedule, confirm, and reschedule patient appointments.
• Manage patient check-in and check-out processes.
• Maintain the cleanliness and organization of the reception area.
• Register new patients and update existing records; verify information and insurance details.
• Process payments, issue receipts, and handle billing inquiries.
• Coordinate with dental staff to ensure smooth patient flow.

Skills

Marketing

Customer service

Communication

Arabic language

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Job description

Dr. Adeba Clinic in Dubai is seeking a friendly Dental Receptionist to welcome patients and manage the front desk in a technology-driven clinic. You will handle appointments, billing inquiries, and basic marketing tasks to support patient flow.

The role requires a high school diploma, familiarity with dental terminology, and experience as a receptionist. Arabic language skills are preferred, and you must have a residence visa.