Debt Collection & Business Development Specialist

BCI Holding; Sharjah; On-site; AED 78,000 - 145,000; Full time

Job summary

BCI UAE is seeking a Collector in the Business Development Department to follow up on overdue customer accounts and support the recovery of outstanding debts. The role collaborates with customers, Business Development, and Accounts Receivable to secure payments and address collection issues.

The ideal candidate will have 3–5 years in debt collection, strong communication skills, and willingness to travel locally for visits and collections.

Qualifications

• 3–5 years in debt collection, credit collection, AR follow-up, or similar role.
• Experience handling overdue, difficult or problematic accounts.
• Proficiency in English; Arabic language skills are a plus.
• Willingness to travel locally for visits and collections when required.

Responsibilities

• Follow up with customers on overdue and outstanding payments via calls, emails, and visits as required.
• Collect payments from bad debt and other overdue accounts as assigned.
• Follow up on payment commitments and agreed dates.
• Coordinate cheque and payment collection as needed.
• Maintain regular follow-up on outstanding accounts until payment is received or escalated.
• Identify delays or issues affecting payment and coordinate resolution.
• Escalate difficult or non-responsive accounts to the manager.
• Coordinate with Accounts Receivable on overdue balances and collection priorities.
• Provide updates on collection status and supporting documents for escalation.

Skills

Debt collection

Negotiation

Communication

Follow-up

MS Excel

English proficiency

Arabic language knowledge

Accounts Receivable

Travel readiness

Tools

Excel

Office Suite

Job description

BCI UAE is seeking a Collector in the Business Development Department to follow up on overdue customer accounts and support the recovery of outstanding debts. The role collaborates with customers, Business Development, and Accounts Receivable to secure payments and address collection issues.

The ideal candidate will have 3–5 years in debt collection, strong communication skills, and willingness to travel locally for visits and collections.