Datacenter Field Solutions Engineer (Onsite)

Support Revolution

Dubai

On-site

AED 251,572 - 377,358

Full time

14 days+

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Job summary

Supermicro is expanding its service team for its Datacenter Solutions Engineer role. You will install and rack servers, storage and network gear, and provide on-site hardware support for customers in the Netherlands, collaborating with engineering and service desks.

Travel locally and internationally is required, with occasional extended hours. Candidates should have 5 years in datacenter hardware service, a CS/CE/EE degree (Dutch equivalence acceptable), strong English, plus Windows/Linux

Qualifications

5 years of experience servicing complex X86 datacenter systems.
Bachelor’s degree in CS/CE/EE or Dutch MBO4 equivalent.
Strong written and spoken English; Dutch a plus.
Proficient with Windows and Linux environments.
Scripting skills in Bash/Python/PHP beneficial.

Responsibilities

Perform physical installation, rack and stack, cabling and networking of data center hardware.
Assist in deploying server, storage and network equipment.
Coordinate with engineering for seamless hardware integration.
Ensure hardware is installed per specifications and performs quality checks.
Provide first-line technical support via phone, email and ticketing system.
Refer complex issues to higher level teams as needed.
Willingness to travel internationally and locally, including extended hours/weekends.