Principal Solution Architect

Super Micro Computer, Inc.; Dubai; On-site; AED 300,000 - 540,000; Full time

Job summary

Supermico is seeking a Principal Solution Architect to lead the design and development of DCIM-based server products. The role involves architecting use cases for rack management, power and cooling, and driving aggressive go-to-market plans.

You will collaborate with product and sales teams to deliver robust solutions, develop reference materials, and advocate for customer needs across stakeholders. A strong background in DCIM and data center operations is essential.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
• 15+ years of experience in solution architecture, product management, or software development on DCIM systems.
• Strong programming skills and RESTful APIs.
• Deep understanding of data center operations including power, cooling, rack management and environmental monitoring.
• Experience with time-series databases, real-time data processing, and dashboards.

Responsibilities

• Architect and develop comprehensive use cases for rack management, power and cooling within software products.
• Lead and influence software design decisions to optimize DCIM space, power and cooling efficiency.
• Analyze customer environments and requirements to create architectural designs and identify gaps.
• Manage and drive technical solutions addressing customer needs and aligning with business objectives.
• Collaborate with cross-functional teams to ensure seamless execution and alignment.
• Serve as customer advocate driving product and process improvements from feedback.
• Develop reference materials such as user docs, troubleshooting guides, scripts and runbooks.
• Improve internal processes to increase efficiency for customers and product teams.
• Build credibility and maintain relationships to ensure adoption of Supermicro solutions.
• Apply project management and technical expertise to ensure collaboration across stakeholders.

Skills

RESTful APIs

Project management

Customer advocacy

Education

Bachelor's or Master's degree in Computer Science/IT

Tools

DCIM management systems

Job description

Supermico is seeking for a Principal Solution Architect to be part of our fast-growing server department. This individual will work with external clients and feedback to design team to drive the development and improvement of storage server products. Additionally, the candidate will take the lead in create aggressive go-to market plan and develop product road map strategically place the in-house server products in the market to ensure maximum visibility.

Essential Duties and Responsibilities

Architect and develop comprehensive use cases for rack management power and cooling within software products. Lead and influence software design decisions to optimize datacenter space power and cooling efficiency. Analyze customer environments and requirements to create effective architectural designs and identify gaps. Manage and drive technical solutions that address customer needs and align with business objectives. Collaborate with cross-functional teams including product production sales and field technical teams to ensure seamless execution and alignment. Serve as a customer advocate driving product and process improvements based on feedback. Develop reference materials such as user documentation troubleshooting guides scripts and runbooks. Improve internal processes to increase efficiency for customers and internal product teams. Build strong credibility and maintain positive relationships with customers to ensure successful adoption of Supermicro solutions. Apply strong project management technical expertise and communication skills to ensure collaboration across all stakeholders

Qualifications

Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. At least 15 years of experience in Solution Architecting, Product Management, software development experience on DCIM management systems. Strong programming skills and RESTful APIs. Deep understanding of data center operations including power distribution, cooling systems, rack management, and environmental monitoring protocols. Experience with time-series databases, real-time data processing, and building monitoring dashboards for critical infrastructure. Solution Architecting, Product Management, Software Development experience on DCIM management systems. Deep understanding of data center operations including power distribution, cooling systems, rack management, and environmental monitoring protocols.